How Using the 3-3-3 Method Can Jump-start your Reminders
After a thorough review of millions of reminder messages, our analysts came up with the 3-3-3 method for sending reminders. Following this technique will boost confirmation rates by more than 150 ...
6 Quick and Easy Tips to Create Your Own Birthday Video for Patients in Minutes
I invited our team videographer, Aaron Ludwig, to share a bit of his extensive video knowledge with us. This post will help you look like a professional (without taking all that education he went ...
Using Digital Solutions to Make Billing Easier (and More Effective!)
There is some really interesting data out there about how the method you use to bill patients can make a big difference in successfully receiving payment. Check out this fun infographic to learn more.
4 Ways to Get Patient Consent to Receive Text Messages - With Template
Wondering why you should bother asking patients for consent to receive text messages? Let me tell you. One of the most effective ways to build and grow your practice is by marketing to your very own ...
Best Practices for Writing Text Messages
Have you ever wondered if the way you craft your text message can impact its effectiveness? The answer is a resounding YES! Watch this short, two minute video to learn about some simple tips for ...
Use Two-Way Text to Engage Patients
My friends and I often joke that we would rather someone text us than call us, and that is exactly how our patients feel. In addition, most offices now have some sort of patient relationship ...
11 Things Successful Practices Can Teach You About Missed Appointments
Most practices are losing hundreds of thousands of dollars each year due to missed appointments alone. How much are YOU losing? If you’re reading this, you’re probably one of the many practices ...
Patient Engagement: What do Patients Really Want?
Understanding patient engagement can be a complicated venture. It’s tempting to think that patients want to be impressed. To that end, many healthcare providers make sure their diplomas are mounted ...
3 Tips to Reduce Distractions and Boost Productivity
As office (and life) experience has proven, some days are just sometimes simply worse than others. The busyness and chaos that sets in, even on a typical day, is largely inevitable and unavoidable. ...
How to Get Patients to Respond to Invoices
College Avenue Vision Clinic provides the Houghton, Michigan community with comprehensive eye and vision wellness services. The team strives to provide every patient with excellent customer service ...
Reasons Behind Patient No-Shows and What You Can do
The no-show patient is the bane of every healthcare provider. You and your staff plan your day around scheduled appointments, preparing for exams or procedures, only to have your schedule thwarted by ...
Connect with Your Patients Through Two-Way Texting
Communication between patients and providers is a necessary task, but it is also time-consuming. Most healthcare providers communicate primarily by phone, which means staff members must manually call ...

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