Anyone have spring fever yet? While we might be looking forward to warm temperatures, flowers, and sun, the truth is that we've still got plenty of winter left. Across the country, winter storms ...
4 Ways to Get Patient Consent to Receive Text Messages - With Template
Wondering why you should bother asking patients for consent to receive text messages? Let me tell you. One of the most effective ways to build and grow your practice is by marketing to your very own ...
Letting Patients Know About BIG NEWS
One of our faithful blog readers recently wrote in to ask for advice on all the best ways to let patients know about changes happening at her practice. It was a great question and one we might not ...
Coronavirus—What Does It Mean for Your Practice?
As we all know, a new coronavirus, 2019-nCoV, has erupted across the world. According to the World Health Organization, as of Feb 3, there are more than 17,000 diagnosed cases worldwide, most from ...
Looking at the Future of Patient Communication
Email, text, instant message. You probably use at least one of these to communicate with patients today. And at one point each of these was the next new thing. But now there are more new things ...
The Latest Data on Making Reminders Work
Today's webinar was a really fun one! We analyzed 20 million reminders to learn the exact formula to get the most confirmations and the fewest no-shows. Watch this webinar to learn: The best days and ...
How to Cut Reminder Costs by 50 Percent
Appointment reminders, while super important to getting patients to remember their appointments, can also become a huge time (and money) sucker. Read on to find out more about what one practice did ...
What Does it Mean to Get Personal With Patients?
“We like the personal touch of phone calls.” It's a common comment from those in the healthcare industry. Here's the real-life problem with this statement, though: Just how personal is leaving a ...
Employee Review Templates
We recently put together a video walking you through some tips for making your annual review time awesome. Make sure to check that video out. You can simply click here. In addition, here are a few ...
3 Steps to (Better!) Management of Patients with Chronic Diseases
Chronic conditions are a true “epidemic” in the U.S. More than half of all adults have at least one chronic condition (with many patients having multiple). Experts estimate that around 70 percent of ...
How to Create a Recall Program That Really Works
It’s a tale as old as time. The Jones family has been coming to your office for over five years. They bring the kids in for checkups regularly. They always pay on time. One day, you realize that you ...
Which Wins? The National Average No-Show Rate or Yours?
Have you ever wondered what the national average no-show rate is for your specialty? Or what your no-show rate is in comparison? If so, this post is for you. Patient no-show rates can range anywhere ...