Meet the Industry Influencers
In today's webinar, listen in as some of the biggest social influencers (meaning they have lots of followers on social sites) in the industry share the things they've advocate for every day in the ...
Webinar Alert: 20 Awesome Patient Communication Tips
For the next few days, sit back and relax. Grab a quick cup of hot cocoa and your warm socks and enjoy some of the best webinars of 2018.  We asked practices for some of their favorite (and most ...
The Best Ways to Let Patients Opt-Out of Communication
One requirement when sending compliant messages to patients is to include a way to opt-out of those messages. In this video segment, I walk you through the easiest ways to do this. You're not going ...
The Power of Positive Texting
Texting has changed communication in every industry, including healthcare.  As with any shift, there are ways to adapt to make the transition easier for everyone involved—in healthcare that includes ...
Snow Days: 5 Tips for When the Weather gets Wild
While the calendar may say that it’s technically still autumn, for many across the country, the weather is feeling a lot more like winter. Snow, sleet, rain, wind, and ice all play a role in how your ...
Are Senior Citizens Engaging in Healthcare Technology?
Many healthcare providers choose not to implement digital appointment reminders into their practices if the majority of their patients are senior citizens. Although this theoretically sounds like it ...
Tricks to Staying Compliant when Working with Vendors
Have you ever wondered about your liability when it comes to contractors and vendors? Watch today's episode of SolutionTeach to learn more about how to keep yourself compliant when working with ...
The Magic of Effective Communication
Imagine this scenario in your practice: Patient: “I need to cancel my appointment.”  You: “I’m sorry, when do you want to reschedule?” Patient: “I will call you back.” You: “Ok, we will place you on ...
Which Text Messages are Exempt From Consent?
Our texting compliance series is back in today's SolutionTeach video. In this clip, we talk about which text messages require express written consent before you can send them (and which do not!). You ...
Taking Advantage of Patient Texting...Now and in the Future
The year 2018 marked the 25th anniversary of text messaging. As I've thought about the history and impact of SMS, my mind turned to from its past to its future. Is text messaging still important?  ...
How and When to Get Patient Consent for Texting Compliance
Express written consent. This is a phrase you may have heard tossed around. But what does it mean and when is it required? In this video, I walk you through the compliance requirements for receiving ...
What Does the Future Hold for Patient Communication?
Email, text, instant message. You probably use at least one of these to communicate with patients today. And at one point each of these was the next new thing. But now there are more new things ...

Subscribe to Email Updates