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    Overwhelmed at the Office: Here’s What to Do About It
    Eighty-three percent of Americans suffer from work-related stress. And that was before COVID. On a daily basis, more than half of us experience stress during the day, typically when we’re at our ...
    Karla Socci Somers
    06/16/2021
    Here's Why You Need a Rockin' Recall System
    We can all agree that every dental, vision, and healthcare practice needs a rockin’ recall system to get patients back in for care and to keep your schedule full. But, can we agree on the best way to ...
    Karla Socci Somers
    05/24/2021
    Easy Ways to Call Patients for Recall
    As a dental office, optometry practice, or general healthcare practitioner, if you’re not getting patients (re)scheduled for routine exams and follow-up treatments, you’re missing out. Not only are ...
    Karla Socci Somers
    05/18/2021
    The Recall Checklist You Can’t Live Without
    Think it’s not that big of a deal when a patient doesn’t show up for a scheduled doctor’s appointment? Over time, missed medical appointments in the U.S. add up to the tune of more than $150 billion ...
    Karla Socci Somers
    05/06/2021
    Take These Three Steps to Increase Productivity in Your Dental Office
    Spring is in the air! Doesn’t the word “spring” itself just make you feel more productive? It seems like everyone in the neighborhood is beginning an outdoor project to spruce up their yard. And, ...
    Karla Socci Somers
    04/20/2021
    Learn how one Practice Increased Recall by 50%
    Accord Dental, located in Denver, Colorado, offers preventative, general, and cosmetic dental care. The team of doctors and staff are dedicated to providing patients with the highest quality of care, ...
    Lori Boyer
    01/20/2021
    Using Text Messages to Cut Costs, Save Time, and Boost Revenue
    It’s time to face the truth—everyone has been impacted by the recent COVID-19 pandemic. And everyone is feeling the pinch. More than 84% of physicians surveyed by Medical Economics said their ...
    Lori Boyer
    09/23/2020
    Ready to Create a Patient Recall Program that Works?
    Getting patients to return to your healthcare practice again...and again..and again, is crucial to the success of any practice. In the last couple of months, I've received multiple questions around ...
    Lori Boyer
    03/12/2020
    6 Ways to Keep Patients Coming Back
    We've all heard it. Around one in three patients expect to switch providers in the next few years. This can be really costly to practices. Fortunately, there are some things you can do to keep those ...
    Lori Boyer
    01/21/2020
    No Show Policies that Won't Scare Off Patients
    The average no-show rate for healthcare practices, across all specialties, is nearly 20 percent. Ouch. Even the best performing practices often have no-show rates of 7-9 percent. It's no wonder the ...
    Lori Boyer
    01/07/2020
    How to Create a Recall Program That Really Works
    It’s a tale as old as time. The Jones family has been coming to your office for over five years. They bring the kids in for checkups regularly. They always pay on time. One day, you realize that you ...
    Lori Boyer
    09/11/2019
    Why Tuesdays are Best for Recall and Other New Insights for your Recall Program
    Getting those "missing" patients back in the office for a visit is crucial for the success of your healthcare organization. Over a 12 month period, our analysts combed through the data of 120 million ...
    Lori Boyer
    05/30/2019
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