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No Show Policies that Won't Scare Off Patients
The average no-show rate for healthcare practices, across all specialties, is nearly 20 percent. Ouch. Even the best performing practices often have no-show rates of 7-9 percent. It's no wonder the ...
Lori Boyer
01/07/2020
Medical Center Improves Outcomes and Reduces No-Shows by 80 Percent
Community Medical Center (CMC) in Falls City, Nebraska is a 25-bed critical access hospital and multi-specialty rural health clinic that serves a small community of about 4,000 people. They strive to ...
Lori Boyer
10/23/2019
How to Create a Recall Program That Really Works
It’s a tale as old as time. The Jones family has been coming to your office for over five years. They bring the kids in for checkups regularly. They always pay on time. One day, you realize that you ...
Lori Boyer
09/11/2019
Why Tuesdays are Best for Recall and Other New Insights for your Recall Program
Getting those "missing" patients back in the office for a visit is crucial for the success of your healthcare organization. Over a 12 month period, our analysts combed through the data of 120 million ...
Lori Boyer
05/30/2019
You’ll Never Know Until You Ask:  Growing By Reactivation & Referrals
Guest post by Carrie Webber:  Chief Communications Officer & Owner, Jameson A goal that often comes up my in conversations with practices about their needs is the goal to increase new patients.  It’s ...
Carrie Webber
01/22/2019
Reasons Behind Patient No-Shows and What You Can do
The no-show patient is the bane of every healthcare provider. You and your staff plan your day around scheduled appointments, preparing for exams or procedures, only to have your schedule thwarted by ...
Lori Boyer
01/15/2019
Physician Group Increases Revenue by $5.4M
Every practice wants to find ways to improve revenue...especially without adding extra work for their staff. That is exactly what Allied Physicians group of New York did. Read on to find out how this ...
Alyessa D'Ewart
10/08/2018
How to Use Incentives in your Recall Program
I think that a lot of us would love to use incentives to fill up that schedule. A lot of the time we are nervous for what kind of risk that might bring. That's why we've created this video. Today I ...
Lori Boyer
09/27/2018
Out-of-the-Box Ways to Reactive Patients
Do you ever feel stuck in a rut, trying to get patients back into the office in the same way over and over again? If so, you’re totally not alone. In this week's SolutionTeach video, I talk about ...
Lori Boyer
09/20/2018
The Do's and Don'ts of Recall Messaging
Not all recare message are created equal! Watch this weeks episode of our SolutionTeach video series to find out how everything you should (and should NOT) put in your messages.   Here is the link ...
Lori Boyer
09/13/2018
6 Ways to Keep Patients Coming Back
We've all heard it. Around one in three patients expect to switch providers in the next few years. This can be really costly to practices. Fortunately, there are some things you can do to keep those ...
Lori Boyer
09/10/2018
The Top Reasons Patients Go Missing
Making sure patients keep coming for regular visits is one of the most important aspects of running a successful practice. Even the loss of a handful of patients each month can have a long-last ...
Lori Boyer
09/06/2018
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