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    Is It Time to Think about Patient Reactivation? Yes.
    I was just reading an article about organizations like Cleveland Clinic getting back to basics with reactivation. Taking the time to build a patient recall strategy is more than just a good idea—it’s ...
    Lea Chatham
    10/20/2021
    Don’t Leave It to Luck: March Is an Opportune Time for Recall
    Timing can be everything when it comes to preventive care. Patients want to be quickly alerted of potential health concerns before they become problems. Similarly, healthcare organizations want to be ...
    Mike Rigert
    10/03/2021
    Extent of Deferred Care During COVID Stresses Necessity of Recall
    We knew that there were major gaps in Americans getting much-needed healthcare during COVID, but the results of a new study reveal just how widespread that neglected care was. A whopping two-thirds ...
    Mike Rigert
    07/06/2021
    Overwhelmed at the Office: Here’s What to Do About It
    Eighty-three percent of Americans suffer from work-related stress. And that was before COVID. On a daily basis, more than half of us experience stress during the day, typically when we’re at our ...
    Karla Socci Somers
    06/16/2021
    Here's Why You Need a Rockin' Recall System
    We can all agree that every dental, vision, and healthcare practice needs a rockin’ recall system to get patients back in for care and to keep your schedule full. But, can we agree on the best way to ...
    Karla Socci Somers
    05/24/2021
    Easy Ways to Call Patients for Recall
    As a dental office, optometry practice, or general healthcare practitioner, if you’re not getting patients (re)scheduled for routine exams and follow-up treatments, you’re missing out. Not only are ...
    Karla Socci Somers
    05/18/2021
    The Recall Checklist You Can’t Live Without
    Think it’s not that big of a deal when a patient doesn’t show up for a scheduled doctor’s appointment? Over time, missed medical appointments in the U.S. add up to the tune of more than $150 billion ...
    Karla Socci Somers
    05/06/2021
    Take These Three Steps to Increase Productivity in Your Dental Office
    Spring is in the air! Doesn’t the word “spring” itself just make you feel more productive? It seems like everyone in the neighborhood is beginning an outdoor project to spruce up their yard. And, ...
    Karla Socci Somers
    04/20/2021
    Learn how one Practice Increased Recall by 50%
    Accord Dental, located in Denver, Colorado, offers preventative, general, and cosmetic dental care. The team of doctors and staff are dedicated to providing patients with the highest quality of care, ...
    Lori Boyer
    01/20/2021
    Rising Patient Costs Raise Stakes for More Effective Engagement
    New research shows that patient out-of-pocket healthcare expenses rose by 10 percent since 2020 and will likely increase at the same rate between now and 2026. The average annual out-of-pocket ...
    Mike Rigert
    10/22/2020
    5 Tips to Step Up Your Patient Recall Efforts
    Got the missed appointment blues? You’re not alone. Missed appointments were already a vulnerability for healthcare, and the shock to the system from the COVID-19 pandemic only exacerbated that ...
    Mike Rigert
    10/22/2020
    Using Text Messages to Cut Costs, Save Time, and Boost Revenue
    It’s time to face the truth—everyone has been impacted by the recent COVID-19 pandemic. And everyone is feeling the pinch. More than 84% of physicians surveyed by Medical Economics said their ...
    Lori Boyer
    09/23/2020
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