Do you ever feel stuck in a rut, trying to get patients back into the office in the same way over and over again? If so, you’re totally not alone. In this week's SolutionTeach video, I talk about ...
The Do's and Don'ts of Recall Messaging
Not all recare message are created equal! Watch this weeks episode of our SolutionTeach video series to find out how everything you should (and should NOT) put in your messages. Here is the link ...
6 Ways to Keep Patients Coming Back
We've all heard it. Around one in three patients expect to switch providers in the next few years. This can be really costly to practices. Fortunately, there are some things you can do to keep those ...
The Top Reasons Patients Go Missing
Making sure patients keep coming for regular visits is one of the most important aspects of running a successful practice. Even the loss of a handful of patients each month can have a long-last ...
How to Cut No-Shows for Your Practice
Every practice struggles with patients who don't show up for their appointments. It costs your practice money, time, and is not good for the patient's well-being. Find out how one practice was able ...
Developing a Patient Recall Program
Patient recall is a very important part of a successful practice. In this video series, we will be discussing everything you need to know about creating a recall program. Make sure to follow along as ...
How to Create a Wait List to Fill Last-Minute Cancellations
Almost as annoying as no-shows are last-minute cancellations. Fortunately, when a patient cancels (even right before a visit), you have a chance to fill that spot. Working to regularly fill ...
10 Truly Awesome Ways to Reduce No-Shows
It’s no secret that missed appointments are a source of frustration to every practice. From the wasted preparation time to the lost revenue, a no-show can throw off the flow of your practice. While ...
Using Education to Get Patients Back in the Office
Don’t you hate it when patients seem to just disappear? In this short video (the final in our patient education series!), I cover the importance of recall messaging to patient health. We also discuss ...
Reducing No-Shows in your Practice
The average practice sees no-shows rates as high as 20 percent. No-shows can drastically reduce revenue and waste everyone's time and energy. Fortunately, there are things you can do to help ...
No Show Policies that Won't Scare Off Patients
The average no-show rate for healthcare practices, across all specialties, is nearly 20 percent. Ouch. Even the best performing practices often have no-show rates of 7-9 percent. It's no wonder the ...
Eye Care Practice Sees 65% Response Rate to Recall Messages
Quick Look: Increased patient recall responses by 65% Added $2.2 million in recall revenue 62,255 appointment reminders sent Summary Today's Vision Sugar Land is part of one of the largest optometry ...