Using Text Messages to Cut Costs, Save Time, and Boost Revenue
It’s time to face the truth—everyone has been impacted by the recent COVID-19 pandemic. And everyone is feeling the pinch. More than 84% of physicians surveyed by Medical Economics said their ...
Ready to Create a Patient Recall Program that Works?
Getting patients to return to your healthcare practice again...and again..and again, is crucial to the success of any practice. In the last couple of months, I've received multiple questions around ...
6 Ways to Keep Patients Coming Back
We've all heard it. Around one in three patients expect to switch providers in the next few years. This can be really costly to practices. Fortunately, there are some things you can do to keep those ...
No Show Policies that Won't Scare Off Patients
The average no-show rate for healthcare practices, across all specialties, is nearly 20 percent. Ouch. Even the best performing practices often have no-show rates of 7-9 percent. It's no wonder the ...
How to Create a Recall Program That Really Works
It’s a tale as old as time. The Jones family has been coming to your office for over five years. They bring the kids in for checkups regularly. They always pay on time. One day, you realize that you ...
Why Tuesdays are Best for Recall and Other New Insights for your Recall Program
Getting those "missing" patients back in the office for a visit is crucial for the success of your healthcare organization. Over a 12 month period, our analysts combed through the data of 120 million ...
You’ll Never Know Until You Ask: Growing By Reactivation & Referrals
Guest post by Carrie Webber: Chief Communications Officer & Owner, Jameson A goal that often comes up my in conversations with practices about their needs is the goal to increase new patients. It’s ...
Reasons Behind Patient No-Shows and What You Can do
The no-show patient is the bane of every healthcare provider. You and your staff plan your day around scheduled appointments, preparing for exams or procedures, only to have your schedule thwarted by ...
How to Use Incentives in your Recall Program
I think that a lot of us would love to use incentives to fill up that schedule. A lot of the time we are nervous for what kind of risk that might bring. That's why we've created this video. Today I ...
Out-of-the-Box Ways to Reactive Patients
Do you ever feel stuck in a rut, trying to get patients back into the office in the same way over and over again? If so, you’re totally not alone. In this week's SolutionTeach video, I talk about ...
The Do's and Don'ts of Recall Messaging
Not all recare message are created equal! Watch this weeks episode of our SolutionTeach video series to find out how everything you should (and should NOT) put in your messages. Here is the link ...
The Top Reasons Patients Go Missing
Making sure patients keep coming for regular visits is one of the most important aspects of running a successful practice. Even the loss of a handful of patients each month can have a long-last ...