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    Webinar Recap: ‘3 Keys to Increasing Appointments in 2021’
    Vinitha Ramnathan, Senior Director of Product Strategy with SR Health by Solutionreach, presented the webinar “3 Keys to Increasing Appointments in 2021” on July 20. Watch the webinar in its entirety ...
    Mike Rigert
    07/20/2021
    Overwhelmed at the Office: Here’s What to Do About It
    Eighty-three percent of Americans suffer from work-related stress. And that was before COVID. On a daily basis, more than half of us experience stress during the day, typically when we’re at our ...
    Karla Socci Somers
    06/16/2021
    6 Appointment Reminder Best Practices to Boost Your Patient Engagement
    Missed appointments can be agonizing to healthcare organizations on a variety of levels. They leave empty slots in your schedule, require extra rescheduling work for staff, and can really take a ...
    Mike Rigert
    04/20/2021
    5 Benefits of a New Appointment Workflow
    From a scheduling standpoint, there’s nothing more frustrating for a healthcare organization than a recurrent pattern of patients showing up late or unprepared for appointments, late cancellations, ...
    Mike Rigert
    01/02/2021
    Poor Patient Satisfaction: 5 Problems that Lead to Unhappy Patients
    Studies show that one in three patients anticipate switching providers in the next couple of years. As patients are looking more and more for a consumer-based healthcare experience, it’s important to ...
    Lori Boyer
    12/15/2020
    How No-Shows Become Lost Patients
    Patients become no-shows for a variety of reasons, and the impact that has on your practice is well documented. It’s frustrating to prepare for a patient only to find yourself checking your watch and ...
    Lori Boyer
    12/03/2020
    5 Silver Linings of Patient Cancellations
      Ouch. What to do when patients say "no" to your patient confirmations? In a perfect world, patient confirmations wouldn’t be necessary, because every patient would always show up. In a perfect ...
    Lori Boyer
    11/04/2020
    Free Webinars: Appointment Workflow and COVID-19 Vaccines
    Optimize Your Appointment Workflow for 2021 Wednesday, January 20 9:00 AM PT / 1:00 PM ET Register Now Join Lea Chatham for a closer look at how enhancing your appointment workflow can help get more ...
    Mike Rigert
    10/22/2020
    Holiday No-Show Season Is Nearly Upon Us!
    Patients who no-show are a year-round frustration, but that frustration is compounded during the busy holiday season (and don't even mention the complications COVID has added to this!). Knowing what ...
    Lori Boyer
    10/13/2020
    Data Shows Best Timing for Best Appointment Confirmation Rate
    Are you relying on your gut to tell you when and how to send reminders to patients? Or using some old pre-set schedule from back in the day? The days of guessing about when and how to send reminders ...
    Lea Chatham
    10/03/2020
    Using Text Messages to Cut Costs, Save Time, and Boost Revenue
    It’s time to face the truth—everyone has been impacted by the recent COVID-19 pandemic. And everyone is feeling the pinch. More than 84% of physicians surveyed by Medical Economics said their ...
    Lori Boyer
    09/23/2020
    How Automated Patient Reminders Save Time and Money
    We carry more computing power in our pocket than was used to get man to the moon. Everywhere you look today, automation has gained a solid foothold. It’s clear the old ways of running your practice ...
    Lori Boyer
    07/29/2020
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