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    6 Ways to Mobilize Technology to Improve Value-Based Care
    As a result of skyrocketing healthcare costs in the U.S., value-based healthcare has emerged as a viable alternative care reimbursement model to traditional fee-for-service (FFS) for health systems ...
    Mike Rigert
    04/05/2022
    3 Best Practices to Nip Those Nasty No-Shows in the Bud
    Everyone in healthcare is painfully aware that inevitable missed appointments are the bane of their existence. For a variety of reasons, some of your patients simply won’t make their appointments (or ...
    Mike Rigert
    01/06/2022
    Webinar Recap: ‘3 Keys to Increasing Appointments in 2021’
    Vinitha Ramnathan, Vice President of Product at Solutionreach, presented the webinar “3 Keys to Increasing Appointments in 2021” on July 20. Watch the webinar in its entirety here. Today’s ...
    Mike Rigert
    07/20/2021
    Overwhelmed at the Office: Here’s What to Do About It
    Eighty-three percent of Americans suffer from work-related stress. And that was before COVID. On a daily basis, more than half of us experience stress during the day, typically when we’re at our ...
    Karla Socci Somers
    06/16/2021
    6 Appointment Reminder Best Practices to Boost Your Patient Engagement
    Missed appointments can be agonizing to healthcare organizations on a variety of levels. They leave empty slots in your schedule, require extra rescheduling work for staff, and can really take a ...
    Mike Rigert
    04/20/2021
    Free Webinars: Appointment Workflow and COVID-19 Vaccines
    Optimize Your Appointment Workflow for 2021 Wednesday, January 20 9:00 AM PT / 1:00 PM ET Register Now Join Lea Chatham for a closer look at how enhancing your appointment workflow can help get more ...
    Mike Rigert
    01/18/2021
    5 Benefits of a New Appointment Workflow
    From a scheduling standpoint, there’s nothing more frustrating for a healthcare organization than a recurrent pattern of patients showing up late or unprepared for appointments, late cancellations, ...
    Mike Rigert
    01/02/2021
    Poor Patient Satisfaction: 5 Problems that Lead to Unhappy Patients
    Studies show that one in three patients anticipate switching providers in the next couple of years. As patients are looking more and more for a consumer-based healthcare experience, it’s important to ...
    Lori Boyer
    12/15/2020
    How No-Shows Become Lost Patients
    Patients become no-shows for a variety of reasons, and the impact that has on your practice is well documented. It’s frustrating to prepare for a patient only to find yourself checking your watch and ...
    Lori Boyer
    12/03/2020
    5 Silver Linings of Patient Cancellations
      Ouch. What to do when patients say "no" to your patient confirmations? In a perfect world, patient confirmations wouldn’t be necessary, because every patient would always show up. In a perfect ...
    Lori Boyer
    11/04/2020
    Holiday No-Show Season Is Nearly Upon Us!
    Patients who no-show are a year-round frustration, but that frustration is compounded during the busy holiday season (and don't even mention the complications COVID has added to this!). Knowing what ...
    Lori Boyer
    10/13/2020
    Pediatric Group Connects with Multiple Generations through Text Messaging
    For an organization that serves 400,000 children in over a million visits a year, a five percent no-show rate has a big impact on the bottom line. That five percent is over 50,000 missed appointments ...
    Lea Chatham
    10/05/2020
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