Webinar Recap: ‘3 Keys to Increasing Appointments in 2021’
Vinitha Ramnathan, Senior Director of Product Strategy with SR Health by Solutionreach, presented the webinar “3 Keys to Increasing Appointments in 2021” on July 20. Watch the webinar in its entirety ...
Overwhelmed at the Office: Here’s What to Do About It
Eighty-three percent of Americans suffer from work-related stress. And that was before COVID. On a daily basis, more than half of us experience stress during the day, typically when we’re at our ...
Karla Socci Somers
6 Appointment Reminder Best Practices to Boost Your Patient Engagement
Missed appointments can be agonizing to healthcare organizations on a variety of levels. They leave empty slots in your schedule, require extra rescheduling work for staff, and can really take a ...
5 Benefits of a New Appointment Workflow
From a scheduling standpoint, there’s nothing more frustrating for a healthcare organization than a recurrent pattern of patients showing up late or unprepared for appointments, late cancellations, ...
Poor Patient Satisfaction: 5 Problems that Lead to Unhappy Patients
Studies show that one in three patients anticipate switching providers in the next couple of years. As patients are looking more and more for a consumer-based healthcare experience, it’s important to ...
How No-Shows Become Lost Patients
Patients become no-shows for a variety of reasons, and the impact that has on your practice is well documented. It’s frustrating to prepare for a patient only to find yourself checking your watch and ...
5 Silver Linings of Patient Cancellations
Ouch. What to do when patients say "no" to your patient confirmations? In a perfect world, patient confirmations wouldn’t be necessary, because every patient would always show up. In a perfect ...
Free Webinars: Appointment Workflow and COVID-19 Vaccines
Optimize Your Appointment Workflow for 2021 Wednesday, January 20 9:00 AM PT / 1:00 PM ET Register Now Join Lea Chatham for a closer look at how enhancing your appointment workflow can help get more ...
Holiday No-Show Season Is Nearly Upon Us!
Patients who no-show are a year-round frustration, but that frustration is compounded during the busy holiday season (and don't even mention the complications COVID has added to this!). Knowing what ...
Data Shows Best Timing for Best Appointment Confirmation Rate
Are you relying on your gut to tell you when and how to send reminders to patients? Or using some old pre-set schedule from back in the day? The days of guessing about when and how to send reminders ...
Using Text Messages to Cut Costs, Save Time, and Boost Revenue
It’s time to face the truth—everyone has been impacted by the recent COVID-19 pandemic. And everyone is feeling the pinch. More than 84% of physicians surveyed by Medical Economics said their ...
How Automated Patient Reminders Save Time and Money
We carry more computing power in our pocket than was used to get man to the moon. Everywhere you look today, automation has gained a solid foothold. It’s clear the old ways of running your practice ...