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Best Practices for Writing Text Messages
Have you ever wondered if the way you craft your text message can impact its effectiveness? The answer is a resounding YES! Watch this short, two minute video to learn about some simple tips for ...
Lori Boyer
04/18/2019
Best Practices for Automated Text Messages
Do you send automated text messages to patients? If so, this video is for you. Join Briton Page as he shares some of the things to keep in mind as you set up your automation. He talks about ...
Lori Boyer
11/08/2018
3 Appointment Reminder Tricks Every Practice Should Follow
Confession time. My daughter recently missed a dental appointment. Okay, okay. It might have been my fault. Life was busy. I knew that she was due for an appointment, but time got away from me and I ...
Lori Boyer
10/19/2018
No-Shows Impact More Than Just Your Bottom Line
  The financial impact of no-show patients is a well-known, well-documented part of the healthcare world. The reasons patients fail to keep an appointment are almost as varied as the patients ...
Lori Boyer
09/28/2018
Always Something There to Remind Me…
While the band “Naked Eyes” may long be forgotten, their song “Always Something There to Remind Me” could be the theme song of my patient care management. Thanks to advances in technology and ...
Amanda Greene
09/17/2018
3 Ways to Take Appointment Reminders to the Next Level
In a previous blog post, we talked about the importance of appointment reminders in helping reduce your no-show rate. Sending the reminders through multiple channels and including all of the details ...
Lori Boyer
09/14/2018
How Automated Patient Reminders Save Time and Money
We carry more computing power in our pocket than was used to get man to the moon. Everywhere you look today, automation has gained a solid foothold. It’s clear the old ways of running your practice ...
Lori Boyer
09/07/2018
When and How Often Should You Send Appointment Reminders?
Our SolutionTeach video series continues...in this segment, I discuss the best practices for sending appointment reminders. Find out what the research says about WHEN and HOW OFTEN you should send ...
Lori Boyer
07/19/2018
How to Create Appointment Reminders that Work
Appointment reminders are critical to making sure patients actually show up. Nearly one in three missed appointments is caused by patients forgetting. Reminders keep that from happening. But which ...
Lori Boyer
07/12/2018
The Value and Importance of Reminders from the Chronic Patient Perspective
Get an insider look the importance of reminders by healthcare influencer Barby Ingle. When I developed chronic conditions, I was organized in life but not in medical care. I became less and less ...
Barby Ingle
07/10/2018
Optometry Practice Reduces No-Shows by 50 Percent
Everyone hates no-shows. Check out this case study from EnVision Family Eyecare to see more about how they fought (and won!) this battle. Summary EnVision Family Eyecare, located in Tennessee, is a ...
Alyessa D'Ewart
05/15/2018
10 Surprising Stats on Patient Satisfaction
Keeping patients happy and coming back to your practice is the focus of pretty much every practice across every specialty. Unfortunately, there are often things going on at your practice that you ...
Lea Chatham
03/12/2018
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