Everyone hates no-shows. Check out this case study from EnVision Family Eyecare to see more about how they fought (and won!) this battle. Summary EnVision Family Eyecare, located in Tennessee, is a ...
10 Surprising Stats on Patient Satisfaction
Keeping patients happy and coming back to your practice is the focus of pretty much every practice across every specialty. Unfortunately, there are often things going on at your practice that you ...
Make Automated Reminders Even Better with Dynamic Messaging
Hopefully by now, you’ve figured out that appointment reminders are the most effective way to reduce the number of no-shows in your practice. And with a great patient communication software, ...
Creating the Perfect Appointment Reminder
No-shows are always a challenge for practices. Some practices are losing as much as $100,000 each year due to no shows. Reminders can help, but they aren't all created equal. Earlier this year, we ...
Using Patient Reminders to Save Time and Money
When I was a child, every month on the dot, my dad and mom would sit down at the kitchen table. They would pull all of the monthly bills out of their “bill basket” and get to work. For the next ...
3 Appointment Reminder Tricks Every Practice Needs to Follow
Confession time. My daughter recently missed a dental appointment. Okay, okay. It might have been my fault. Life was busy. I knew that she was due for an appointment, but time got away from me and I ...
Case Study: Dental Office Saves Time, Fills Cancellations
HIGHLIGHTS 28,309 appointment reminders sent Saves staff 7 hours per week Fills last minute cancellations within 1 hour SUMMARY As a part of the Great Lakes Family Dental Group, Dr. Gary Hubbard and ...
Roadmap to Reminders That Work
Every practice dreads no-shows. Fortunately, there are some some simple steps that can get you safely to your desired destination-a full schedule! Check out our recent infographic highlighting the ...
10 Truly Awesome Ways to Reduce No-Shows
Oldie but goodie! This post was originally published in Oct 2015 and updated in August 2017 as part of an on-going series highlighting popular past posts. It’s no secret that missed appointments ...
Case Study: 20/20 Eye Care Reduces No-Shows by 66%
Note: This is one in a series of posts featuring case studies from our clients. To download the full pdf, click here. To read past posts in this series, click here. SUMMARY 20/20 Eye Care Centers has ...
Reminders Reduce No-Shows up to 50%...and Other Stats You Need to Know
With no-show rates costing the average practice upwards of $50,000, it has never been more important to consider how well your patient reminders are working. What difference does it make if you ...
5 Ways to Text Your Practice’s Way to Success
Twenty-five years ago, a brand new way to reach friends and family was born. Part phone call, part email, and completely awesome. Texting. Since 1992, when that first simple “Merry Christmas” text ...