The Guide to Patient Satisfaction Surveys for Physician Offices
Have you been using patient surveys to evaluate satisfaction, or are you still a survey skeptic? Are you not yet convinced that patient satisfaction surveys and the feedback you get from them are ...
Why Birthday Messages Have a Bigger Impact than you Might Think
In order to build and maintain your patient relationships, it’s important that your patients feel like more than just a patient and more like a part of your practice family. If they do, they will ...
How to Make Asking for Online Reviews a Whole Lot Easier
If someone were to ask you to name the most important aspects of creating a successful practice, what would you tell them? Healthcare expertise? Overall efficiency? Number of patients seen per day? ...
Asking for Patient Referrals Without Sounding High-Pressure
Patient referrals are a valuable commodity in the world of healthcare. A patient’s recommendation to a family member or friend is like one of Willy Wonka’s golden tickets - rare and highly ...
Looking For a Workplace Cell Phone Policy?
Well, that's what you're gonna get in today's SolutionTeach FAQ video. Today we talk all about the challenges of cell phone use by employees in our modern world. You also get a rare sighting of our ...
Healthcare Horror Stories...Scarier Than a Monster Any Day!
If you're like most healthcare professionals, you've experienced things that most people would never dream of. From patients refusing to pay (I heard of one patient who threw a fit over a $1.26 ...
The 3 R’s of Practice Marketing
It’s back-to-school time and just about everybody knows the 3 R’s of education—reading, writing, and ‘rithmetic. But do you know the 3 R’s of practice marketing? The tricks to attracting new patients ...
8 Surprising Statistics about Online Reviews
We live in a digital society. Virtually everyone surfs the web on a regular basis. The internet has created a fundamental shift in the way we interact with businesses of all types—including ...
How to Respond to Reviews...While Staying Compliant
It's a tough question. How do you manage online reviews (especially negative ones!) without giving away PHI? With online reviews having incredible power over your reputation, it is important that ...
How to Improve Your SEO
One of the most important ways any organization can attract new patients is through online search. You know...things like Google or Yahoo. Your search engine optimization (SEO) determines how likely ...
Making the Most of Your Website
A user-friendly website is one key to success when it comes to attracting new patients. So let me ask you—what is the current state of your website? Is it up-to-date? How does it look on mobile ...
Unleashing the Power of Patient Newsletters
Patient retention is critical to the life blood of your practice, but just as important, if not more, is being able to consistently acquire new patients to continue to grow and maintain a healthy ...