Using Patient Reminders to Save Time and Money
When I was a child, every month on the dot, my dad and mom would sit down at the kitchen table. They would pull all of the monthly bills out of their “bill basket” and get to work. For the next ...
5 "Silver Linings" of Patient Cancellations
Oldie but goodie! This post was originally published in May 2014 and updated in Oct 2017 as part of an on-going series highlighting popular past posts. Ouch. What to do when patients say "no" to ...
Reminders Reduce No-Shows up to 50%...and Other Stats You Need to Know
With no-show rates costing the average practice upwards of $50,000, it has never been more important to consider how well your patient reminders are working. What difference does it make if you ...
The Convenience of Online Scheduling
If keeping the lights on is a priority for your practice than you probably spend a lot of time trying to keep your appointment schedule full. Unfortunately, in many offices, the only way patients can ...
Patient Self-Scheduling: The Future is Now
In the early 2000s, the idea of patients self-scheduling online was novel at best, and downright frightening at worst. Most healthcare providers didn’t understand the technology and were filled with ...

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