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    Using Text Messages to Cut Costs, Save Time, and Boost Revenue
    It’s time to face the truth—everyone has been impacted by the recent COVID-19 pandemic. And everyone is feeling the pinch. More than 84% of physicians surveyed by Medical Economics said their ...
    Lori Boyer
    09/23/2020
    Save Time with Text Message Templates
    Your practice probably gets a lot of text messages with the same types of questions. When is your office open? How do I get to your office? It’s my first appointment with this provider, is there ...
    Lori Boyer
    09/01/2020
    How Automated Patient Reminders Save Time and Money
    We carry more computing power in our pocket than was used to get man to the moon. Everywhere you look today, automation has gained a solid foothold. It’s clear the old ways of running your practice ...
    Lori Boyer
    07/29/2020
    4 Reasons Text-Enabling Your Landline is Essential
    When adopting a platform to text appointment reminders and other important information to your patients, you have a choice. You can go with messages sent from a short code — that five or six digit ...
    Justin Everette
    07/09/2020
    Looking at the Future of Patient Communication
    Email, text, instant message. You probably use at least one of these to communicate with patients today. And at one point each of these was the next new thing. But now there are more new things ...
    Lori Boyer
    01/02/2020
    Practice Receives 10 Times as Many Responses to Invoices
    College Avenue Vision Clinic provides the Houghton, Michigan community with comprehensive eye and vision wellness services. The team strives to provide every patient with excellent customer service ...
    Lori Boyer
    12/18/2019
    Understanding how HIPAA Impacts Text and Email Communication
    This is an excerpt from the guide, “Become a Text and Email Compliance Guru.” To read the full guide, you can download for free by clicking here. It can be a scary world of compliance out there. We ...
    Lori Boyer
    10/29/2019
    Using Digital Solutions to Make Billing Easier (and More Effective!)
    There is some really interesting data out there about how the method you use to bill patients can make a big difference in successfully receiving payment. Check out this fun infographic to learn more.
    Lori Boyer
    05/15/2019
    Best Practices for Writing Text Messages
    Have you ever wondered if the way you craft your text message can impact its effectiveness? The answer is a resounding YES! Watch this short, two minute video to learn about some simple tips for ...
    Lori Boyer
    04/18/2019
    Use Two-Way Text to Engage Patients
    My friends and I often joke that we would rather someone text us than call us, and that is exactly how our patients feel. In addition, most offices now have some sort of patient relationship ...
    Penny Reed
    03/27/2019
    Connect with Your Patients Through Two-Way Texting
    Communication between patients and providers is a necessary task, but it is also time-consuming. Most healthcare providers communicate primarily by phone, which means staff members must manually call ...
    Lori Boyer
    01/04/2019
    Text-iquette: The Proper Etiquette When Texting Patients
    Have you ever thought about which best practices should be followed when texting with patients? How is it different from texting friends? Are there things that you should (or should not) be doing? In ...
    Lori Boyer
    10/18/2018
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