Eye Care Practice Receives 10 Times as Many Responses to Invoices
College Avenue Vision Clinic provides the Houghton, Michigan community with comprehensive eye and vision wellness services. The team strives to provide every patient with excellent customer service ...
Text-iquette: The Proper Etiquette When Texting Patients
Have you ever thought about which best practices should be followed when texting with patients? How is it different from texting friends? Are there things that you should (or should not) be doing? In ...
Best Practices for Patient Texting
We are so excited for our newest SolutionTeach series. It is all about texting, texting, and more texting! Find out all kinds of great tips and ideas to take your patient texting to the next level. ...
Latest Advancements for Google My Business Profile
Google has become such a big deal that it's no longer just the name of a company—it's actually a verb. We don't just look something up online, we "Google it."  Google is where everyone turns for ...
Why Birthday Messages Have a Bigger Impact than you Might Think
In order to build and maintain your patient relationships, it’s important that your patients feel like more than just a patient and more like a part of your practice family. If they do, they will ...
More than Reminders: Using Text to Connect with Patients
Studies have proven that reminding patients of their appointments by text message is one of the most effective ways to get patients back into the office. But there are lots of other ways you can use ...
Eye Care Practice Reschedules 90 Percent of Cancelled Appointments
Springhouse Eye Associates, located in Pennsylvania, offers comprehensive vision care for the whole family. Founded in 1981, the practice uses state-of-the-art equipment for all exams, and strives to ...
Two Big Reasons You Should Be Texting Patients
Your practice is busy, there are always a million things that need to be accomplished to keep your practice not only surviving, but growing. Time is valuable, and too often important tasks are ...
5 Ways to Text Your Practice's Way to Success
Twenty-five years ago, a brand new way to reach friends and family was born. Part phone call, part email, and completely awesome. Texting. Since 1992, when that first simple “Merry Christmas” text ...
Reducing No-Shows in your Practice
The average practice sees no-shows rates as high as 20 percent. No-shows can drastically reduce revenue and waste everyone's time and energy. Fortunately, there are things you can do to help ...
How Can You Prevent No-Shows? What the Research Says About It...
No-shows are the biggest revenue killer (and one of the most aggravating aspects of practice management). Practices can lose thousands of dollars every month simply because people didn't show up. ...
Understanding how HIPAA Impacts Text and Email Communication
This is an excerpt from the guide, “Become a Text and Email Compliance Guru.” To read the full guide, you can download for free by clicking here. It can be a scary world of compliance out there. We ...

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