HIPAA-Compliant Text Messaging: Definition & Best Practices
Now more than ever, it’s critical that healthcare practices and organizations go the extra mile to keep their patients’ information private and secure. That’s because in 2021, healthcare ...
Mike Rigert
04/26/2022
The Cure for What’s Ailing Your Staff Shortages
It’s no secret that healthcare practices and organizations are a bit short-handed right now. Between COVID fatigue, burnout, and turnover from employees leaving for higher paying positions, finding ...
Mike Rigert
04/19/2022
6 Things You Should Know About SR Conversations: Take the Quiz
How familiar are you with the Solutionreach two-way texting platform, SR Conversations? Have you heard of it? Are you using it to improve communication with your patients and build long-term ...
Karla Socci Somers
06/08/2021
Three Features of a Great Texting Solution
Are you making the most of your two-way texting platform? If not, here's a quick updated reminder from our blog archives that highlights three important reasons your practice should offer texting for ...
Karla Socci Somers
04/28/2021
Conquer the Chaos of Patient Scheduling in Three Easy Steps
Three is a magic number here at Solutionreach. Maybe you’ve heard about our 3-3-3 strategy for appointment reminders that delivers the highest confirmation rate? We also write a lot about helping ...
Karla Socci Somers
04/27/2021
Using Text Messages to Cut Costs, Save Time, and Boost Revenue
It’s time to face the truth—everyone has been impacted by the recent COVID-19 pandemic. And everyone is feeling the pinch. More than 84% of physicians surveyed by Medical Economics said their ...
Lori Boyer
09/23/2020
Save Time with Text Message Templates
Your practice probably gets a lot of text messages with the same types of questions. When is your office open? How do I get to your office? It’s my first appointment with this provider, is there ...
Lori Boyer
09/01/2020
How Automated Patient Reminders Save Time and Money
We carry more computing power in our pocket than was used to get man to the moon. Everywhere you look today, automation has gained a solid foothold. It’s clear the old ways of running your practice ...
Lori Boyer
07/29/2020
4 Reasons Text-Enabling Your Landline is Essential
When adopting a platform to text appointment reminders and other important information to your patients, you have a choice. You can go with messages sent from a short code — that five or six digit ...
Justin Everette
07/09/2020
Looking at the Future of Patient Communication
Email, text, instant message. You probably use at least one of these to communicate with patients today. And at one point each of these was the next new thing. But now there are more new things ...
Lori Boyer
01/02/2020
Practice Receives 10 Times as Many Responses to Invoices
College Avenue Vision Clinic provides the Houghton, Michigan community with comprehensive eye and vision wellness services. The team strives to provide every patient with excellent customer service ...
Lori Boyer
12/18/2019
Understanding how HIPAA Impacts Text and Email Communication
This is an excerpt from the guide, “Become a Text and Email Compliance Guru.” To read the full guide, you can download for free by clicking here. It can be a scary world of compliance out there. We ...