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    Using Digital Solutions to Make Billing Easier (and More Effective!)
    There is some really interesting data out there about how the method you use to bill patients can make a big difference in successfully receiving payment. Check out this fun infographic to learn more.
    Lori Boyer
    05/15/2019
    Best Practices for Writing Text Messages
    Have you ever wondered if the way you craft your text message can impact its effectiveness? The answer is a resounding YES! Watch this short, two minute video to learn about some simple tips for ...
    Lori Boyer
    04/18/2019
    Use Two-Way Text to Engage Patients
    My friends and I often joke that we would rather someone text us than call us, and that is exactly how our patients feel. In addition, most offices now have some sort of patient relationship ...
    Penny Reed
    03/27/2019
    Connect with Your Patients Through Two-Way Texting
    Communication between patients and providers is a necessary task, but it is also time-consuming. Most healthcare providers communicate primarily by phone, which means staff members must manually call ...
    Lori Boyer
    01/04/2019
    Text-iquette: The Proper Etiquette When Texting Patients
    Have you ever thought about which best practices should be followed when texting with patients? How is it different from texting friends? Are there things that you should (or should not) be doing? In ...
    Lori Boyer
    10/18/2018
    Best Practices for Patient Texting
    We are so excited for our newest SolutionTeach series. It is all about texting, texting, and more texting! Find out all kinds of great tips and ideas to take your patient texting to the next level. ...
    Lori Boyer
    10/11/2018
    Latest Advancements for Google My Business Profile
    Google has become such a big deal that it's no longer just the name of a company—it's actually a verb. We don't just look something up online, we "Google it."  Google is where everyone turns for ...
    Lori Boyer
    10/05/2018
    More than Reminders: Using Text to Connect with Patients
    Studies have proven that reminding patients of their appointments by text message is one of the most effective ways to get patients back into the office. But there are lots of other ways you can use ...
    Lori Boyer
    08/16/2018
    Eye Care Practice Reschedules 90 Percent of Cancelled Appointments
    Springhouse Eye Associates, located in Pennsylvania, offers comprehensive vision care for the whole family. Founded in 1981, the practice uses state-of-the-art equipment for all exams, and strives to ...
    Alyessa D'Ewart
    07/30/2018
    Two Big Reasons You Should Be Texting Patients
    Your practice is busy, there are always a million things that need to be accomplished to keep your practice not only surviving, but growing. Time is valuable, and too often important tasks are ...
    Alyessa D'Ewart
    06/29/2018
    5 Ways to Text Your Practice's Way to Success
    Twenty-five years ago, a brand new way to reach friends and family was born. Part phone call, part email, and completely awesome. Texting. Since 1992, when that first simple “Merry Christmas” text ...
    Lori Boyer
    06/08/2018
    Reducing No-Shows in your Practice
    The average practice sees no-shows rates as high as 20 percent. No-shows can drastically reduce revenue and waste everyone's time and energy. Fortunately, there are things you can do to help ...
    Alyessa D'Ewart
    04/09/2018
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