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Online Chat Support with Solutionreach “Mad Chatters”
It’s another crazy day at the office. You have a full schedule (which is great!), but you are also trying to get caught up on emails, managing overdue patient bills and returning patient calls. You ...
Solutionaries from Across the Country Unite During Month of Charity 2015
In Support of the Leukemia and Lymphoma Society From homemade caramels and a pancake breakfast, to mouth-watering bake sales, Plinko, and even a pay-to-peg-the-management with water balloons event, ...
“I’ve moved to the very top of the list in my area!”
#PatientSatisfaction Dr. Joel Sollom, OD Focused Eye Care Lakeville, MN I’ve been with Solutionreach for 2.5 years now, and I had moved over from DemandForce as a platform for patient communication. ...
“We are busier than we have ever been and now we only have one problem…”
#HappyCustomer Deer Park Vision Source is our practice located in Eastern Washington. We had heard good things about Solutionreach at a Vision Source conference and were curious. The staff that we ...
What you can Count on From our Revolutionary Support
Taking Customer Care to a Whole new Level As technology continues to advance, creative minds seem to be ever more creative in dreaming up new products and services to help businesses and practices ...
What are others saying about their Solutionreach service?
“Solutionreach saved our office a full time employee salary! She never took off ill, never was in a bad mood, never took unscheduled vacation… What else could I tell you?” - Sherran Bard, Office ...
Establishing the Doctor-Patient Connection Year-Round
Heather Starling, OD, believes in the power of the doctor-patient connection. For years, her practice sent out birthday greetings to patients, penning cards by hand and sending them via regular mail. ...
Mobile Marketing Success!
Expanding Practice Makes a Big Splash When Eyes on Main Vision Center expanded and opened its second location in Findlay, Ohio six years ago, it entered uncharted territory. The practice had operated ...
One Educated Guess = Streamlined Savings & Smiles
How patient relationship management technology transformed a practice As Jason Lake, O.D. remembers it, one educated guess resulted in streamlining an outdated recall system, reducing staff time ...
ALS Ice Bucket Challenge
A Viral Social Media Success Slacktivism or genius marketing? Does ‘liking’, ‘tweeting’ or ‘sharing’ really demonstrate true interest in supporting a worthy cause? Regardless of your opinion, ...
One Year After Hurricane Sandy
Why Dr. Michael Masella Credits Solutionreach for Saving His Practice One year ago, as the Jersey Shore was hit with Hurricane Sandy, so were businesses inland of the coast - and they were hit hard. ...
“Solutionreach Saved My Practice During Hurricane Sandy”
Imagine—or for those dentists in the Northeast, relive—the horrifying unrest prior to a hurricane’s arrival. A storm the size of Sandy or Katrina waits around the corner, planning to wipeout your ...