How to Create a Wait List to Fill Last-Minute Cancellations
Almost as annoying as no-shows are last-minute cancellations. Fortunately, when a patient cancels (even right before a visit), you have a chance to fill that spot. Working to regularly fill ...
What Information Should be Included in Patient Appointment Reminders?
Appointment reminders are super important. They can be the difference between a patient showing up or not. In this video on patient appointment reminders, I discuss the types of information that ...
When and How Often Should You Send Appointment Reminders?
Our SolutionTeach video series continues...in this segment, I discuss the best practices for sending appointment reminders. Find out what the research says about WHEN and HOW OFTEN you should send ...
How to Create Appointment Reminders that Work
Appointment reminders are critical to making sure patients actually show up. Nearly one in three missed appointments is caused by patients forgetting. Reminders keep that from happening. But which ...
The Value and Importance of Reminders from the Chronic Patient Perspective
Get an insider look the importance of reminders by healthcare influencer Barby Ingle. When I developed chronic conditions, I was organized in life but not in medical care. I became less and less ...
10 Truly Awesome Ways to Reduce No-Shows
It’s no secret that missed appointments are a source of frustration to every practice. From the wasted preparation time to the lost revenue, a no-show can throw off the flow of your practice. While ...
How to Cut Reminder Costs by 50 Percent
Appointment reminders, while super important to getting patients to remember their appointments, can also become a huge time (and money) sucker. Read on to find out more about what one practice did ...
5 Steps to Run a Medical Office Efficiently
We all want our medical offices to run as efficiently and smoothly as possible. Unfortunately, there are some mornings that just fall flat and, before we know it, they’ve completely fallen apart. ...
Make Automated Reminders Even Better with Dynamic Messaging
Hopefully by now, you’ve figured out that appointment reminders are the most effective way to reduce the number of no-shows in your practice. And with a great patient communication software, ...
Understanding how HIPAA Impacts Text and Email Communication
This is an excerpt from the guide, “Become a Text and Email Compliance Guru.” To read the full guide, you can download for free by clicking here. It can be a scary world of compliance out there. We ...
3 Benefits of Automated Appointment Reminders
Oldie but goodie! This post was originally published in May 2014 and updated in Dec 2017 as part of an on-going series highlighting popular past posts. Carpool, parent volunteer time, soccer ...
3 Appointment Reminder Tricks Every Practice Needs to Follow
Confession time. My daughter recently missed a dental appointment. Okay, okay. It might have been my fault. Life was busy. I knew that she was due for an appointment, but time got away from me and I ...