Text messaging has become an integral part of running a strong healthcare practice. In this video series, we walk you through many of the questions that surround texting. Be sure to take a few ...
How No-Shows Become Lost Patients
Patients become no-shows for a variety of reasons, and the impact that has on your practice is well documented. It’s frustrating to prepare for a patient only to find yourself checking your watch and ...
5 Silver Linings of Patient Cancellations
Ouch. What to do when patients say "no" to your patient confirmations? In a perfect world, patient confirmations wouldn’t be necessary, because every patient would always show up. In a perfect ...
How Automated Patient Reminders Save Time and Money
We carry more computing power in our pocket than was used to get man to the moon. Everywhere you look today, automation has gained a solid foothold. It’s clear the old ways of running your practice ...
Aren't No-Shows the Worst?
We all hate it when a patient fails to show up for a scheduled appointment. Here are some tips for cutting back on those pesky no-shows! For more information on avoiding no-show patients, you've ...
Which Wins? The National Average No-Show Rate or Yours?
Have you ever wondered what the national average no-show rate is for your specialty? Or what your no-show rate is in comparison? If so, this post is for you. Patient no-show rates can range anywhere ...
Cutting Back on Those Pesky No-Shows
Every day is a battle against good and evil...uh, no-shows. Maybe you're already sending reminders but still having patients fail to show. In this video, Kevin talks about ways to reduce no-shows ...
Looking at the Future of Patient Communication
Email, text, instant message. You probably use at least one of these to communicate with patients today. And at one point each of these was the next new thing. But now there are more new things ...
The Latest Data on Making Reminders Work
Today's webinar was a really fun one! We analyzed 20 million reminders to learn the exact formula to get the most confirmations and the fewest no-shows. Watch this webinar to learn: The best days and ...
How to Cut Reminder Costs by 50 Percent
Appointment reminders, while super important to getting patients to remember their appointments, can also become a huge time (and money) sucker. Read on to find out more about what one practice did ...
Understanding how HIPAA Impacts Text and Email Communication
This is an excerpt from the guide, “Become a Text and Email Compliance Guru.” To read the full guide, you can download for free by clicking here. It can be a scary world of compliance out there. We ...
5 Steps to Run a Medical Office Efficiently
We all want our medical offices to run as efficiently and smoothly as possible. Unfortunately, there are some mornings that just fall flat and, before we know it, they’ve completely fallen apart. ...