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    Best Uses of Text Messaging
    Text messaging has become an integral part of running a strong healthcare practice. In this video series, we walk you through many of the questions that surround texting. Be sure to take a few ...
    Lori Boyer
    01/21/2021
    How No-Shows Become Lost Patients
    Patients become no-shows for a variety of reasons, and the impact that has on your practice is well documented. It’s frustrating to prepare for a patient only to find yourself checking your watch and ...
    Lori Boyer
    12/03/2020
    5 Silver Linings of Patient Cancellations
      Ouch. What to do when patients say "no" to your patient confirmations? In a perfect world, patient confirmations wouldn’t be necessary, because every patient would always show up. In a perfect ...
    Lori Boyer
    11/04/2020
    How Automated Patient Reminders Save Time and Money
    We carry more computing power in our pocket than was used to get man to the moon. Everywhere you look today, automation has gained a solid foothold. It’s clear the old ways of running your practice ...
    Lori Boyer
    07/29/2020
    Aren't No-Shows the Worst?
    We all hate it when a patient fails to show up for a scheduled appointment. Here are some tips for cutting back on those pesky no-shows!   For more information on avoiding no-show patients, you've ...
    Lori Boyer
    07/15/2020
    Which Wins? The National Average No-Show Rate or Yours?
    Have you ever wondered what the national average no-show rate is for your specialty? Or what your no-show rate is in comparison? If so, this post is for you. Patient no-show rates can range anywhere ...
    Lori Boyer
    06/23/2020
    Cutting Back on Those Pesky No-Shows
    Every day is a battle against good and evil...uh, no-shows. Maybe you're already sending reminders but still having patients fail to show. In this video, Kevin talks about ways to reduce no-shows ...
    Lori Boyer
    01/30/2020
    Looking at the Future of Patient Communication
    Email, text, instant message. You probably use at least one of these to communicate with patients today. And at one point each of these was the next new thing. But now there are more new things ...
    Lori Boyer
    01/02/2020
    The Latest Data on Making Reminders Work
    Today's webinar was a really fun one! We analyzed 20 million reminders to learn the exact formula to get the most confirmations and the fewest no-shows. Watch this webinar to learn: The best days and ...
    Lori Boyer
    12/31/2019
    How to Cut Reminder Costs by 50 Percent
    Appointment reminders, while super important to getting patients to remember their appointments, can also become a huge time (and money) sucker. Read on to find out more about what one practice did ...
    Lori Boyer
    11/12/2019
    Understanding how HIPAA Impacts Text and Email Communication
    This is an excerpt from the guide, “Become a Text and Email Compliance Guru.” To read the full guide, you can download for free by clicking here. It can be a scary world of compliance out there. We ...
    Lori Boyer
    10/29/2019
    5 Steps to Run a Medical Office Efficiently 
    We all want our medical offices to run as efficiently and smoothly as possible. Unfortunately, there are some mornings that just fall flat and, before we know it, they’ve completely fallen apart. ...
    Lori Boyer
    06/04/2019
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