Patient Engagement Blog for Medical Providers | Solutionreach

Cutting Back on Those Pesky No-Shows

Every day is a battle against good and evil...uh, no-shows. Maybe you're already sending reminders but still having patients fail to show. In this video, Kevin talks about ways to reduce no-shows ...

Lori Boyer

01/30/2020

Looking at the Future of Patient Communication

Email, text, instant message. You probably use at least one of these to communicate with patients today. And at one point each of these was the next new thing. But now there are more new things ...

Lori Boyer

01/02/2020

The Latest Data on Making Reminders Work

Today's webinar was a really fun one! We analyzed 20 million reminders to learn the exact formula to get the most confirmations and the fewest no-shows. Watch this webinar to learn: The best days and ...

Lori Boyer

12/31/2019

How to Cut Reminder Costs by 50 Percent

Appointment reminders, while super important to getting patients to remember their appointments, can also become a huge time (and money) sucker. Read on to find out more about what one practice did ...

Lori Boyer

11/12/2019

Understanding how HIPAA Impacts Text and Email Communication

This is an excerpt from the guide, “Become a Text and Email Compliance Guru.” To read the full guide, you can download for free by clicking here. It can be a scary world of compliance out there. We ...

Lori Boyer

10/29/2019

5 Steps to Run a Medical Office Efficiently

We all want our medical offices to run as efficiently and smoothly as possible. Unfortunately, there are some mornings that just fall flat and, before we know it, they’ve completely fallen apart. ...

Lori Boyer

06/04/2019

How Using the 3-3-3 Method Can Jump-start your Reminders

After a thorough review of millions of reminder messages, our analysts came up with the 3-3-3 method for sending reminders. Following this technique will boost confirmation rates by more than 150 ...

Lori Boyer

05/23/2019

Best Practices for Writing Text Messages

Have you ever wondered if the way you craft your text message can impact its effectiveness? The answer is a resounding YES! Watch this short, two minute video to learn about some simple tips for ...

Lori Boyer

04/18/2019

Use Two-Way Text to Engage Patients

My friends and I often joke that we would rather someone text us than call us, and that is exactly how our patients feel. In addition, most offices now have some sort of patient relationship ...

Penny Reed

03/27/2019

Don’t be Fooled: Get the Real Scoop on Reminders in Free Webinar

With no-show rates ranging from 10 to 30 percent in most specialties, getting patients to show up for scheduled appointments might be the single most important thing you can do to improve your bottom ...

Lori Boyer

03/26/2019

Reasons Behind Patient No-Shows and What You Can do

The no-show patient is the bane of every healthcare provider. You and your staff plan your day around scheduled appointments, preparing for exams or procedures, only to have your schedule thwarted by ...

Lori Boyer

01/15/2019

Connect with Your Patients Through Two-Way Texting

Communication between patients and providers is a necessary task, but it is also time-consuming. Most healthcare providers communicate primarily by phone, which means staff members must manually call ...

Lori Boyer

01/04/2019

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