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Patient Engagement with Seniors
Using Technology to Enhance PRM Chances are good that when you think of patient engagement for senior patients, your first thought isn’t “tech-savvy.” However, a surprising number of seniors are ...
Using Your Action List to Reduce No-Shows
No-shows will always be one of the most pressing concerns within any practice. In fact, statistics show that one in every five patients will either cancel with short notice or fail to show ...
5 Awesome Ways to Thank Your Staff and Patients
At this time of year, saying “Thank You” becomes a common practice. We are all taught as youngsters that it’s polite to say thank you when someone does something kind for us. Unfortunately, that form ...
Handling No-Show Patients - What’s Your Policy?
Addressing the issue of no-show patients is a topic which generates a great deal of discussion among healthcare providers. What is the best way to handle patients who fail to appear? Is there one ...
Maximizing Patient Engagement Breeds Patient Retention
Strategies to Better Connect with Patients When is the right time to use patient engagement tactics in your practice? Before a person becomes a patient? Once they are an active patient? Or after ...
How No-Shows Become Lost Patients - Part 2 of 2
Patients become no-shows for a variety of reasons, and the impact that has on your practice is well documented. It’s frustrating to prepare for a patient only to find yourself checking your watch and ...
Personalities and Practice Management:
Is a Personality Inventory Test Right for Your Hiring Process? More and more practices are looking at using personality tests, behavioral assessments, or predictive tests when it comes to hiring ...
ASAP Waitlist Messaging: A Partial Cure for the No-Show Blues
The last minute cancellation is like a pebble being thrown into the calm waters of your practice. It can throw off your schedule, it can disrupt the flow of your day, and it means lost revenue as ...
Why Your Patients No-Show: Last Minute Cancellations
Number 5 in a 5 Blog Series Very few things in your practice are as frustrating as someone who doesn’t show up for their appointment or cancels at the last moment. You’ve already prepped, reviewed ...
Why Your Patients No-Show: Transportation
Number 4 in a 5 Blog Series Very few things in your practice are as frustrating as someone who doesn’t show up for their appointment or cancels at the last moment. You’ve already prepped, reviewed ...
INFOGRAPHIC: The Road to Effective Appointment Reminders
An Infographic Guide Study after study has shown that providing patient appointment reminders is one of the most effective tools for ensuring patients don’t become no-shows. The question isn’t ...
Why Your Patients No-Show: Forgetting
Number 3 in a 5 Blog Series Very few things in your practice are as frustrating as someone who doesn’t show up for their appointment or cancels at the last moment. You’ve already prepped, reviewed ...