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    Give Back and Receive More in 2020
    It's my favorite time of the year at Solutionreach!! This is the month where we participate in our annual "Month of Charity/Giving Games." Not only is it an amazing feeling to give back to a very ...
    How to Balance In-Person Visits with Telehealth Visits
    With COVID-19, many practices have started to implement telehealth as part of their every day care. This has brought new challenges with it....including scheduling and reminders. In this video, we ...
    Save Time with Text Message Templates
    Your practice probably gets a lot of text messages with the same types of questions. When is your office open? How do I get to your office? It’s my first appointment with this provider, is there ...
    Wait Times...Why They Matter and How to Ease the Pain of a Long Wait
    Wait times…study after study has found that waiting is the biggest irritation for patients. And yet, practices often ignore the issue. Sixty three percent of physicians believe that wait times have ...
    How to Run Multiple Healthcare Locations Like a Pro
    How many of you have multiple locations?  We had someone reach out looking for some tips when it comes to running more than one office. In today's SolutionTeach video, we walked them through ways to ...
    How to Handle Patients Who Won't Follow Safety Rules
    This week's video dives into an issue that every practice will have to deal with at some point...understanding and addressing patients who don't follow safety protocol. You will definitely not want ...
    Why Birthday Messages Have a Bigger Impact than you Might Think
    In order to build and maintain your patient relationships, it’s important that your patients feel like more than just a patient and more like a part of your practice family. If they do, they will ...
    Tips for Creating Videos (Facebook Live)
    A great way to connect with patients is through video, and specifically a Facebook Live session. This is especially true right now when many of your patients might not be able to make it in to the ...
    3 Lessons For Improving Your Virtual Patient Experience From My First Telehealth Visit
    Some people don’t like going to the dentist or getting their blood drawn, but I’ve always had a strange interest in healthcare procedures and processes. When I recently decided to get tested for ...
    Workplace Cell Phone Policies
    Do you ever have problems with staff members using their phones during work hours? If so, you're definitely not alone. In today's FAQ video, we talk about best practices when it comes to using cell ...
    Aren't No-Shows the Worst?
    We all hate it when a patient fails to show up for a scheduled appointment. Here are some tips for cutting back on those pesky no-shows!   For more information on avoiding no-show patients, you've ...
    5 Tips for Dealing with Medical Practice Employee Turnover
    It’s something every doctor or office manager hates to hear—a valued employee has submitted their notice. This is especially true during these trying times of COVID-19. Employee turnover is far more ...

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