Let's Get Motivated!
Raise your hand if you've ever had unmotivated employees. Well, you're not alone. Our question this week was about how to encourage employees to be a bit more self-motivated. Be sure to check it out! ...
Moving Patients From Consultation to Treatment
Many specialties (orthodontics, aesthetics, etc.) experience the same thing over and over again--patients coming in for a free consultation but never moving on to treatment. But even specialties that ...
Brain on Fire: A Review of My Favorite Conference Session This Summer
I am lucky as a patient to get to attend conferences each year that teach science, research, and data with personal stories to go with them. One such event I attended this summer was Global Genes. ...
Helping Patients with Special Needs
We received a great question this week about how to create a good experience for everyone when a special needs patient comes in for a visit. I'd love to hear your ideas as well! It is such an ...
Understanding how HIPAA Impacts Text and Email Communication
This is an excerpt from the guide, “Become a Text and Email Compliance Guru.” To read the full guide, you can download for free by clicking here. It can be a scary world of compliance out there. We ...
Creating Holiday Fun...For YOU!
Yes, it's important to make the holidays fun for patients, but in this video we talk about ways to make the holidays extra awesome for you and your staff! I can't wait to hear what you guys do around ...
5 Easy (and Absolutely Free) Ways to Show Gratitude to Patients and Staff
What an amazing time of year this is! Can you believe that we're just a month or so away from Thanksgiving? During the holidays, we all go a little more out of our way to show gratitude to those ...
Is It Time to Revamp Your Staff Meetings?
We received a question recently asking for some ideas for making staff meetings run more smoothly. Well, we've got an answer for you! Briton Page walks us through some ideas for making your staff ...
The Virtual Reality of Tomorrow is Here Today
Its conference season and I’ve been thinking about what has most stood out to me at events this year and in the past. One of the most memorable technologies to cross my path has been virtual reality ...
How Can I Get Patients to Pay Their Bills?
Payment collection is one of the biggest headaches for most healthcare providers. In today's SolutionTeach FAQ series, we address this "question for the ages."   You can also read more about ...
Hiring (and Training) New Employees?
If you're like most healthcare organizations, hiring and training new employees is a fairly common occurrence. We received a question asking for some tips to make training new employees a little ...
Tips to Master Your Phone Skills
Tonya wrote to ask for some tips on improving their practice's phone skills. Our video this week answers her question! At just over one minute, you're not gonna want to miss it. You may even see my ...

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