A great way to connect with patients is through video, and specifically a Facebook Live session. This is especially true right now when many of your patients might not be able to make it in to the ...
3 Lessons For Improving Your Virtual Patient Experience From My First Telehealth Visit
Some people don’t like going to the dentist or getting their blood drawn, but I’ve always had a strange interest in healthcare procedures and processes. When I recently decided to get tested for ...
Workplace Cell Phone Policies
Do you ever have problems with staff members using their phones during work hours? If so, you're definitely not alone. In today's FAQ video, we talk about best practices when it comes to using cell ...
Aren't No-Shows the Worst?
We all hate it when a patient fails to show up for a scheduled appointment. Here are some tips for cutting back on those pesky no-shows! For more information on avoiding no-show patients, you've ...
5 Tips for Dealing with Medical Practice Employee Turnover
It’s something every doctor or office manager hates to hear—a valued employee has submitted their notice. This is especially true during these trying times of COVID-19. Employee turnover is far more ...
4 Reasons Text-Enabling Your Landline is Essential
When adopting a platform to text appointment reminders and other important information to your patients, you have a choice. You can go with messages sent from a short code — that five or six digit ...
Tips for Negotiating with Insurance Companies
Don't we all just love working with our payers? Okay, okay. Maybe not. Not many of us really enjoy negotiating for money. We've received some questions asking for tips on ways to make this process a ...
Beyond the Face Mask: Connecting Through Technology (and a Little Creativity!)
I remember the first time I went to the store in a mask. It was probably the beginning of April when the CDC had just changed their advice on masks. My husband and I felt a little self-conscious but ...
More Social Distancing = More Social Media
Life during the COVID-19 crisis changed things for practices in every industry. And while many practices have gone back to work, things continue to need adjustment by healthcare organizations. ...
6 Ways To Use Dental Social Media Amid COVID-19
Dental professionals across the world are planning for a new normal as practices work to open their doors again. As expected, many dentists feel the need to begin treating patients as dental health ...
9 Simple Steps to Boost Efficiency on Your Team
Whether you work in a small, private practice, or a large, multi-provider clinic, implementing a few simple strategies can make your job much easier and help your office run more smoothly. Here are ...
When Do I Fire...A Patient?
Everyone has "those" patients. They're difficult, forgetful, maybe demeaning or more. But when it is the right time to end a relationship with a patient? This was the question we received this week. ...