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    Linking in Text Messages
    Did you know that statistically speaking, most people read text messages within 3 minutes of hearing the "ping" on their phone? Make the most out of your text messages by including links to patient ...
    Lori Boyer
    02/17/2021
    To Emoji or Not to Emoji
    Sending text messages has become a central part of every practice's normal workflow. But we receive a lot of questions about the type of tone offices should use when sending texts. We want to be ...
    Lori Boyer
    02/11/2021
    Patient Referrals: 7 Easy Ways to Fill Your Schedule
    Everyone wants a bustling practice. A full schedule. Happy patients filling the waiting room. The question is—how to make that dream become a reality? One of the most important elements of practice ...
    Lori Boyer
    01/27/2021
    Best Uses of Text Messaging
    Text messaging has become an integral part of running a strong healthcare practice. In this video series, we walk you through many of the questions that surround texting. Be sure to take a few ...
    Lori Boyer
    01/21/2021
    Get Your COVID-19 Vaccine Questions Answered in this Free Webinar
    As the COVID-19 vaccine rolls out across the country, dentists, optometrists, and other healthcare specialties have lots of questions concerning its deployment. In this webinar, we will dive into ...
    Lori Boyer
    01/14/2021
    7 Rules of Telephone Courtesy: Old-School Patient Communication Tips
    Even with all of the technological advances in our modern healthcare offices, many of your patients’ first experience with your office will be on the telephone. Because of this, it’s critical that ...
    Lori Boyer
    01/05/2021
    Poor Patient Satisfaction: 5 Problems that Lead to Unhappy Patients
    Studies show that one in three patients anticipate switching providers in the next couple of years. As patients are looking more and more for a consumer-based healthcare experience, it’s important to ...
    Lori Boyer
    12/15/2020
    Succeed Through the Surge: 4 Steps to Keep Your Practice Running Smoothly During a Difficult Winter
    We all know that 2020 has been a rough year. And while reports of an effective vaccine is a ray of hope on the horizon, we know that challenges currently abound. As is typical for this time of year, ...
    Lori Boyer
    12/10/2020
    How No-Shows Become Lost Patients
    Patients become no-shows for a variety of reasons, and the impact that has on your practice is well documented. It’s frustrating to prepare for a patient only to find yourself checking your watch and ...
    Lori Boyer
    12/03/2020
    Heroes Of Our Time - Attracting and Retaining Valuable Team Members
    The Increasingly Challenging Healthcare Landscape Having a team of highly qualified staff and clinicians is always important for any healthcare organization. Yet, the growing shortage of workers in ...
    Derek Jones
    12/03/2020
    5 Easy (and Free!) Ways to Show Gratitude to Your Staff and Patients
        What an amazing time of year this is! Can you believe that next week is Thanksgiving? During the holidays, we all go a little more out of our way to show gratitude to those around us. And it’s a ...
    Lori Boyer
    11/18/2020
    Leveraging a Park & Text Waiting Room
    As COVID-19 continue to impact communities, many practices are reopening. To support the safety of patients and staff, practices need to use new tools and strategies to support social distancing. One ...
    Lori Boyer
    11/12/2020
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