is our practice located in Eastern Washington. We had heard good things about Solutionreach at a Vision Source conference and were curious. The staff that we spoke with along every step of the way was courteous and inviting. They eagerly answered all of our questions. The benefits they promised seemed over-zealous at first and we were nervous about handing over so much of our patient relationship to an outside company. But after even just one month, we can say beyond a doubt that it was the best decision we ever made.
We are well past those beginning days and they have exceeded even the highest numbers promised as far an increase in business and patient contact. They really have their business dialed in. We are busier than we have ever been and now we only have one problem…we need to expand and that is a fact not just written for a review.
Whitney has been one of the best representatives that we have every dealt with. She is always available for us, returns calls and follows up with information very promptly. She even calls to just check in. Whitney makes time to train our new employees during lunch, patiently explains their unique system in easy to understand terms, and remains personable and available in every encounter.
My background is business and I feel compelled to share with my peers as well as Solutionreach when a company exceeds expectations on such a dramatic level.
My suggestion (if you decide to work with Solutionreach) is to be prepared when you are asked if you are ready to go live, because you will go live in a big way! And it just does not stop. Fantastic!
Feel free to call me. I will give you hard numbers.
Thanks again to everyone at SR!
Paul D. Ross D.O.
*To learn more about our platform and to get a demonstration of what our services can do for your practice, click here. We’ll even give you a Starbucks gift card just for taking a look!