Email, text, instant message. You probably use at least one of these to communicate with patients today. And at one point each of these was the next new thing. But now there are more new things coming, and if you want to keep up with how patients are communicating, you need to know what they are. In this free webinar, patient experience advocate Colin Hung will talk about what’s coming in patient communication in 2019 and beyond, including:
- RCS messaging
- AI chatbots in text and websites
- Voice search and services like scheduling and messages
Don’t miss this chance to get ahead of the crowd in understanding how your patients will want to reach out to you in the future.
When: December 11, 2018 10 am PT/1 PM ET
Can't make it live? No worries. Register now and we'll send you a recording.
About the Speaker:
Colin is a true believer in HealthIT and is passionate about using technology to improve healthcare. Over the last decade, he has helped numerous companies build and market solutions that improve patient safety, patient outcomes and patient-provider communications. He has also helped physician practices and healthcare organizations deploy patient communication platforms. Colin is very active on social media. He co-founded one of the most popular healthcare communities on Twitter - #HCLDR – which brings together patients, clinicians, administrators and government leaders. Colin has been published in the Journal of the American College of Radiology and writes regularly for HospitalEMRandEHR.com and Healthcare Scene. You can find Colin on Twitter: @Colin_Hung and on LinkedIn.