<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=714601725376183&amp;ev=PageView&amp;noscript=1">
Schedule a Demo

Why Apologies Matters in Healthcare

Posted on May 02, 2019 by Lori Boyer

    It's not a topic that is discussed frequently—what to do when your healthcare organization makes a mistake. And that, in and of itself, is a mistake as well! This video talks about what research has found about apologizing in the healthcare world. You are not going to want to miss it.

    Here is the link mentioned in the video: 

    Check It Out
    Topics
    Patient Loyalty, Patient Retention, Patient Satisfaction, Dental, Vision, Enterprise, Medical, Dermatology, Patient Relationships
    Lori Boyer

    Lori Boyer

    Lori Boyer has spent over a decade developing content and customer strategy for a wide variety of companies. She especially loves "walking a mile" in the shoes of her target audience. At Solutionreach we focus on relationships - building and maintaining them. She does the same. Lori Boyer is a lover of crisp fall mornings, a good book, and just about anything Beauty and the Beast related.

    Related Posts
    4 Simple Tricks to Becoming Everyone's Favorite Practice
    If you asked a group of healthcare professionals why they chose to enter the field, most would say that it’s because they wanted the satisfaction of helping others. Unfortunately, that yearning to serve and heal is often lost in the bustle of real life. As a practice scrambles to meet all of the ...
    Lori Boyer
    11/12/2020
    The Guide to Patient Satisfaction Surveys for Physician Offices
    Have you been using patient surveys to evaluate satisfaction, or are you still a survey skeptic? Are you not yet convinced that patient satisfaction surveys and the feedback you get from them are effective, reliable, or even useful? Do you feel like they are too time-consuming to be worth the ...
    Lori Boyer
    08/18/2020

    Subscribe to Email Updates

    California residents (CCPA requests): DO NOT SHARE MY PERSONAL INFORMATION

    © 2021 Solutionreach
    Solutionreach is a trademark of Solutionreach, Inc. All Rights Reserved. All other trademarks, registered trademarks and copyrights are the property of their respective owners.
    FB Instagram Twitter Google Plus Linkedin Youtube Pinterest