Americans spent more on plastic surgery last year ($16 billion!) than any other year in history. Unfortunately, with the increased demand comes increased competition as well. With so many cosmetic surgery practices around, how do you make sure patients return to yours? It’s important to get your plastic surgery patients’ honest opinions about their experience in your office. The best way to do that is to ask them. Using the survey tools through Solutionreach, you can find out what patients really think about your practice.
Solutionreach cosmetic patient satisfaction surveys are unique and designed with your practice in mind:
What is a Net Promoter Score? Great question. It’s a number that illustrates the likelihood that a patient will recommend your practice. Think of it as a single-metric way to check the pulse of patient satisfaction. Solutionreach collects NPS data from your survey results and keeps you aware of your score in the dashboard.