SR Conversations is more than two-way text messaging. So much more. Finally, you can categorize incoming texts and know which ones need your immediate attention. Patients don’t have to download an app or register for a portal. The whole thing is just ridiculously easy.
Patients want more access and greater convenience when it comes to scheduling appointments. And they’ve probably told you so. Digital self-scheduling accomplishes exactly that. Patients can schedule appointments directly from their preferred device (phone, tablet, desktop, etc.) or through a patient app.
When a last-minute appointment opens up, many patients are ready and willing to take it.
Solutionreach can set up an "ASAP" group within your platform, so when a cancellation occurs, you can take action. The system simply sends an email or text message to those patients with the details for the now-available appointment. The notification encourages patients to call ASAP and request the open slot in your schedule.
Marie Gambetta with Advanced Dental discusses the immediate results of using Limelight online scheduling to keep her appointment calendar full.
Is “revolutionize” too strong a word for how we’re changing the patient check-in experience? We don’t think so.
Implementing Solutionreach’s PatientReach Tablet at check-in will increase patient satisfaction by providing point-of-care education. It improves data fidelity by making it easy to verify or change patient information. With Solutionreach’s tablet, your practice can maximize its patient engagement before the patient even reaches the exam room! Sounds pretty revolutionary to us.
Keeping patients engaged and active participants in their care has never been easier than with Solutionreach’s patient portal functionality.
Patients are able to address a variety of healthcare-related responsibilities conveniently from any mobile or electronic device, such as online scheduling, patient payments or communicating with their provider.
Collecting patient payments is rarely a simple task, but Solutionreach offers a variety of convenient tools to streamline payment collections and improve overall cash flow.
In addition to providing mobile options such as the patient portal or patient app, Solutionreach also incorporates payment reminders into the software. These messages are delivered directly to the patients and are completely automated, saving your office staff valuable time throughout the day without letting important practice revenue slip through the cracks.