Happy patient, happy practice.

                      Find out what your dermatology patients really think about their experience.

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                      Aesthetics Practice Patient Satisfaction Surveys

                      Dermatology practices face fierce competition. In order to stand out from the crowd, it's important to know what your skin care patients really think about the job you're doing. How? By asking them! Using the survey tools through Solutionreach, you can find out what patients really think about your practice.

                      Solutionreach's dermatology satisfaction surveys are unique and designed with your practice in mind:

                      • Customizable – Surveys can be customized to target specific groups of patients. You can ask any questions you want so that you can get the answers you need. Create surveys that give you valuable feedback so you can see your practice’s strengths and areas for improvement.
                      • Automated – We know surveys are valuable in maintaining and expanding your patient base, but that doesn’t mean you have to spend a lot of time sending them and recording responses. Solutionreach lets you decide when your skin care surveys should be delivered to patients and automatically sends them at the right time.
                      • Targeted – Patients will all have different experiences. Likewise, you may want to send different questions to teenage patients than you would to baby boomers. Solutionreach makes it easy to divide your patients and send different surveys based on their appointment types or any other characteristic. This not only helps you gain valuable insight from all of your patients, but increases loyalty and improves the patient relationship.

                      Net Promoter Scores

                      What is a Net Promoter Score? Great question. It’s a number that illustrates the likelihood that a patient will recommend your practice. Think of it as a single-metric way to check the pulse of patient satisfaction. Solutionreach collects NPS data from your survey results and keeps you aware of your score in the dashboard.

                      It's time to be proactive in patient satisfaction.

                      Here are some ideas on how to do it.