SR Conversations is more than two-way text messaging. So much more. SR Conversations allows you to text back and forth with your patients, whether you're at the beach or the office. With its easy-to-use HIPAA consent tool, conversations can be both in-depth and compliant. It's seamless, easy-to-use, and your patients and staff will love it.
The whole thing is just ridiculously easy!
It's estimated that phone calls cost a practice between $6-$20 per call. You'll save time for your staff and provide better patient care. Eliminate up to 90% of calls from patients.
By text enabling your office phone number, patients only need to save one number on their phone for the practice. When they receive a text, they'll recognize who it's from.
You can categorize incoming texts to see which ones need your immediate attention. Individual messages can be flagged for easy recognition, so you can sort and prioritize messages and responses. Even better, SR Conversations is on the cloud so you can access it anywhere you want to be!
SR Conversations users are finding new benefits to the tool every day, but here are the five that everyone seems to rave about:
All of those reasons SR Conversations is great for your practice carry over to your patients as well.
Getting in touch with a patient via a phone call is expensive for your practice. The whole thing is clunky. Manually dialing the number, waiting for an answer, leaving a voice message if there is no answer, and calling back later takes a lot of time. Not to mention the time spent on the phone when you actually connect with a patient to answer their questions or schedule an appointment. It is much more cost-effective and time-efficient to simply send a text message.
(We know. "Pennies" isn't exactly a number. But you get the idea.)
You don't want the message you are sending to become intrusive to your patients. The majority of patients feel that a text message fits into their daily life more easily than a phone call, and they are more likely to read and respond to the messages you send them if they don't cause an interruption in their day.
Implementation of SR Conversations couldn’t be easier. You can truly be up and running in minutes! There’s no need to port a landline number, and no phone system to install. SR Conversations works with the landline number you already have, so your patients will instantly know messages are coming from you!
SR Conversations utilizes SR Notify, an app for your desktop that will alert you when a message comes through. This provides flexibility for your staff to text the patient back right from your desktop, or if things are too busy at the moment, you can give yourself a reminder to respond later.
Dr. Ryan Parker with Parker Family Vision Center tells how SR Conversations has made it easy for his practice to connect with millennial-age patients.