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Give patients what they want. 

Increase patient access with easy-to-use tools.

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Enterprise SR Conversations

73% of patients want to receive text messages from their healthcare provider. Solutionreach makes it easy. With SR Conversations, you can categorize incoming texts and know which ones need your immediate attention. The iOS app gives you the flexibility to keep in touch with your patients whether you're at the office or the beach. And with its easy-to-use HIPAA consent tool, conversations can be both in-depth and compliant.

And you’ll have access to your entire conversation history with that patient—including the emojis you both send—so you always have a clear context for each patient message.

Patients don't have to download an app or register for a portal. The whole thing is just ridiculously easy. 

For patients, communication’s never been easier. Nothing to download. No need to register. Just text and get answers. How awesome is that?!?

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Self-Scheduling for Multiple Location Offices

Patients love taking control of their healthcare. One way to do that is through self-scheduling. Studies show that more than 50 percent of patients say they'd rather schedule an appointment online. It's easy for them and easy for you. A win-win!

Solutionreach allows patients to schedule appointments directly from their phone, tablet, or desktop, or through a patient app.

Self-scheduling improves:

  • No-show rates – Patients are more likely to keep a scheduled appointment if they are booking appointments when it’s easy for them to check their own calendar.
  • Patient loyalty – Give patients the convenience they want, and they will return to your practice.
  • Office efficiency – Patients scheduling their own appointments means there is one less thing on your to-do list.

When it is time to book an appointment, your patients will appreciate the convenient and user-friendly self-scheduling tools your practice can offer through Solutionreach.

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Wait List Messaging

91% of patients say they would accept a last-minute appointment opening. Give them that convenience!

If your practice management software stores a wait list, Solutionreach can automatically build an "ASAP" group within your Solutionreach platform. When a cancellation occurs, you can automatically send an email or text message to those patients with the date and time for the now-available appointment. The message encourages patients to call ASAP and claim the open slot in your schedule.

Enterprise Patient App

Solutionreach’s free mobile patient app PatientReach Mobile is another way to help simplify things for your patients and give them access to your practice anytime, anywhere.

  • Secure messaging – Patients can connect with your practice through the convenience of an app.
  • Submit payments – Outstanding balances are easy to view and pay.
  • Manage appointments Scheduled appointments are listed, and changes can be made if necessary.

PatientReach Mobile gives patients a new level of access to your practice.

Check-In Tablets

Are you still using the old-school physical copies of paperwork when your patients check-in for appointments? You don’t have to, you know.

Solutionreach’s PatientReach Tablet decreases the time for check-in and improves the patient experience by making it digital.

The PatientReach Tablet makes it easy for patients to review paperwork and make any changes needed to their records. Since it's all done electronically, the process takes less time and their personal health information stays private. They don’t have to say it out loud for everyone in the waiting room to overhear. The PatientReach Tablet is also a great way to provide your patients with point-of-care education and give them a great experience before they even reach the exam room.

Patient Portal

Did you know that 3 out of 4 patients say that they would have more loyalty to their practice if that practice offered a patient portal?

Wow. What an easy way to build loyalty! Keeping patients engaged has never been easier than with Solutionreach’s patient portal functionality.

Patients are able to address a variety of healthcare-related responsibilities conveniently from any mobile or electronic device—online scheduling, patient payments or even communicating with their provider.

Enterprise Patient Pay

With multiple practices in different locations, collecting patient payments can become a real headache. Solutionreach offers a variety of convenient tools to streamline payment collections and improve overall cash flow.

In addition to providing mobile options such as the patient portal or patient app, Solutionreach also incorporates payment reminders into the software. These messages are delivered directly to patients and are completely automated, saving your office staff valuable time throughout the day without letting important practice revenue slip through the cracks.

Want to improve your patient relationships?

Use these ideas to get started!