Want to know what people are saying about your ophthalmology practice? Sending surveys to patients will help your practice understand the patient experience and work to make it better. After all, the way a patient is treated will help determine if they return to your practice or choose another provider.
There are three reasons Solutionreach helps you get the most out of your surveys.
“The survey functionality from Solutionreach is a great asset because it gives us the feedback we need to make the right changes. The surveys are all customizable, and we’re able to ask whatever we like.”
What is a Net Promoter Score? Great question. It’s a number that illustrates the likelihood that a patient will recommend your practice. Think of it as a single-metric way to check the pulse of patient satisfaction. Solutionreach collects NPS data from your survey results and keeps you aware of your score in the dashboard.