Most patients don’t intentionally miss appointments, in many cases they simply forgot the appointment was made. But the missed appointments still have a negative impact on your revenue. So what are you going to do about it? The Solutionreach platform offers an automated appointment reminder tool. Patients can pick a text, email, or phone call, and receive a reminder with specific information or pre-appointment instructions based on the type of appointment scheduled. You can rest easy knowing every patient will be reminded of their appointment and come prepared.
Appointment reminders drastically reduce the number of missed appointments, and automating them guarantees they'll happen for every patient every time. Solutionreach is the perfect solution.
Finally, you can categorize incoming texts and know which ones need your immediate attention—whether you're at the office or the beach. With its easy-to-use HIPAA consent tool, conversations can be both in-depth and compliant.
Patients can even shoot you an image of their insurance card, billing info, or an eye injury.
For patients, communication’s never been easier. Nothing to download. No need to register. Just text and get answers. How awesome is that?!?
Making sure patients return back for their eye exams and to your practice is an important part of a thriving business. If they don’t come back, your practice can’t grow.
Dr. Ryan Parker with Parker Family Vision Center tells how SR Conversations has made it easy for his practice to connect with millennial-age patients.
Sending payment reminders is an important part of running your practice, but that doesn’t mean it has to take a long time. With the Solutionreach platform, payment reminders can be sent automatically, without taking any of your staff’s valuable time.
Just like your practice is unique, each of your patients are too. The Solutionreach platform allows you to customize the email frequency of payment reminders. Increase your cash flow without spending hours trying to collect it.
Patients not only forget appointments, but they also forget about picking up their glasses and contacts. By directly messaging patients, Solutionreach proactively updates patients on any product availability. This way, everybody gets notified, and nobody gets overlooked.