With Solutionreach’s appointment reminder software, your practice is able to strategically deliver personalized reminders to all upcoming patients, with specific information or instructions according to the type of appointment scheduled. Based on preferences, patients or their parents can receive email, text, or phone call reminders.
This is how you cover appointment reminders in a way that works for both your patients and your staff.
SR Conversations takes texting to the next level for the busy pediatric office. Finally, you can categorize incoming texts and know which ones need your immediate attention—whether you're at the office or the beach. With its easy-to-use HIPAA consent tool, conversations can be both in-depth and compliant.
Parents often don't know how to describe what is happening. Now they can shoot you a quick picture via text of an injury or concern. Images can also be sent of insurance cards or billing info or whatever else is needed.
For patients and parents, communication’s never been easier. Nothing to download. No need to register. Just text and get answers. How awesome is that?!?
Did you know that the average patient forgets about 80 percent of what the doctor tells them before they get home? Add to that equation crying kids, diaper bags, and the other craziness that come along with pediatric visits, and that number is probably worse.
Making sure your patients follow up on the instructions you send with them is important for many reasons, from patient satisfaction to your healthcare scores. Solutionreach gives you the means to follow up with each patient based on the plan you've laid out for them. We help you send them the education they need, when they are most likely to remember it.
Patients. We want them to come back (even if their child kicked you during their shots!). The Solutionreach recall feature is one of the most popular aspects of our platform. It comes with:
Proactive messaging – Send patients reminders before they are due for an appointment and as often as you'd like.
Customizable settings – Create messages that are unique to your own practice. You can pick the delivery time, branding, or message that fits your personality best.
Simplified scheduling – Streamline the scheduling process for patients through Solutionreach’s patient recall. Patients can easily schedule upcoming appointments with a click of a button directly from the recall message.
The relationship between your pediatric office and your patients should be an ongoing thing. Communication through Solutionreach's automated eNewsletters and patient education materials is an easy and effective way to stay in touch.
Monthly eNewsletters are an effective way to keep your patients engaged in their own healthcare. Leverage Solutionreach’s professionally designed, customizable newsletter templates, and create your own educational content or select from a library of pre-written articles. Bridge the communication gap with your patients and ensure they’re receiving proper education regarding their personal healthcare at all times.
Simplify payment notifications for your practice through Solutionreach’s patient reminder software and payment reminders feature.
You’ll have a variety of ways for office staff to remind patients of outstanding balances, including emails and the mobile app. Set up a notification schedule so payment reminders are automatically delivered to patients, helping your practice improve cash flow while saving valuable time for the office staff.