Did you know that the first text message appointment reminder ever sent was through Solutionreach? Yup. We're really, really good at it. With Solutionreach’s appointment reminder software, your practice is able to strategically deliver personalized reminders to all upcoming patients, with specific information or instructions according to the type of appointment scheduled. Based on preferences, patients or their parents can receive email, text, or phone call reminders.
Healthcare providers have been thrilled with one of the latest additions to the Solutionreach platform, SR Conversations. SR Conversations takes two-way texting to the next level:
For patients, communication’s never been easier. Nothing to download. No need to register. Just text and get answers. How awesome is that?!?
Primary care providers have limited time with patients. This makes it hard for patients, providers, and staﬀ. Patients forget about 80% of what a physician tells them before they get home—making compliance difficult—and more payments are being based on the quality of care and patient outcomes. Make sure patients come in for important follow ups with targeted recare programs and make their appointments with reminders based on their preferences—text, emails, or phone. Then, provide sustained engagement between visits with relevant educational content.
Keeping current healthcare patients around is about 1,000x easier than finding new ones. That's why Solutionreach has created an amazing recall tool. It comes with:
Proactive messaging – Our platform automatically delivers messages to patients before they are due for an appointment to reduce no-shows. It also automatically reaches out to patients who are overdue.
Customizable settings – The content and design of patient recall messages are unique to your practice. Adjust scheduled delivery times, branding, or message text all based on individual practice preferences.
Simplified scheduling – Streamline the scheduling process for patients through Solutionreach’s patient recall. Patients can easily schedule upcoming appointments with a click of a button directly from the recall message.
Building relationships with patients is key to avoiding no-shows and creating a strong, thriving practice. You can't just expect to see your primary care patients on their regular check-up and hope that will be enough.
Monthly eNewsletters are an effective way to keep your patients engaged all year round. Leverage Solutionreach’s professionally designed, customizable newsletter templates and create your own educational content or select from a library of pre-written articles. Bridge the communication gap with your patients and ensure they’re receiving proper education regarding their personal healthcare at all times.
Simplify payment notifications for your practice through Solutionreach’s patient reminder software and payment reminders feature.
You’ll have a variety of ways for office staff to remind patients of outstanding balances, including emails and the mobile app. Set up a notification schedule so payment reminders are automatically delivered to patients, helping your practice improve cash flow while saving valuable time for the office staff.