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    Addison Reid

    Recent Posts

    Release Notes 7-23-21
    SUMMARY In this release, we’ve focused on improving the customer experience by… Optimizing platform navigation Fixing a notification issue in SR Conversations   SR UPDATES Platform: Navigation ...
    Release Notes 7-16-21
    SUMMARY In this release, we’ve focused on improving the customer experience by… Fixing a mobile notification bug the SR Conversations mobile apps Improving the search for the Appointment Type ...
    Release Notes 7-9-21
    SUMMARY In this release, we’ve focused on improving the customer experience by… Allowing customers to upload their own birthday images Providing an up-to-date Check-up Report Updating the CareCredit ...
    Release Notes 7-2-21
    SUMMARY In this release, we’ve focused on improving the customer experience by… Updating the SR Conversations Mobile App Improving the user navigation experience   UPDATES SR Conversations App ...
    Release Notes 6-25-21
    SUMMARY In this release, we’ve focused on improving the customer experience by… Optimizing the navigation for SR Smart Reviews and Patient Feedback Improving the layout of Group Message emails to be ...
    Release Notes 6-11-21
    SUMMARY In this release, we’ve focused on improving the customer experience by… Updating the Navigation experience when smaller windows are used   UPDATES Platform: Navigation Bar - collapse menus on ...
    Release Notes 5-28-21
    SUMMARY In this release, we’ve focused on improving the customer experience by… Updating CareCredit images in the Groups and Appointment Reminder image libraries Providing a more secure experience in ...
    Release Notes 5-13-21
    SUMMARY In this release, we’ve focused on improving the customer experience by… Increasing the number of characters for Appointment Reminder text messages Optimizing navigation in the Solutionreach ...
    Release Notes 5-7-21
    SUMMARY In this release, we’ve focused on improving the customer experience by… Auto-responding to requests to opt-in and out of messaging Improving the UX for Recall messaging status Fixing a bug ...
    Release Notes 4-30-21
    SUMMARY In this release, we’ve focused on improving the customer experience by… Improving the layout of Group message templates Fixing a bug that displayed appointment requests in Mountain time   ...

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