Online reputation management and provider reviews are more important than ever before. Seventy-seven percent of patients use online doctor ratings and reviews as the first step when selecting a healthcare provider. So start using your strongest patient relationships to build new ones.

Solutionreach uses a three-fold strategy to help your practice ensure you’re getting better reviews.

• Easy access - Anyone on your team (not just the front office) can send your patients a text message with a link to review your practice. They can leave a review before they even walk out of your office, while they are still thinking about the great experience they just had.
• Intelligent guidance – Solutionreach uses a proprietary algorithm to help you decide which patients are most likely to not only write a review, but which ones will leave a great one. SR Smart Reviews also captures a Net Promoter Score from your patients, making it easy for you to evaluate their experience on an individual level.