In a new article in Health IT Outcomes, Josh Weiner, president and CEO of Solutionreach, looks at how healthcare providers are in a unique position to combat misinformation about COVID. He goes on to provide suggestions on the ways they can reach and connect with patients to provide accurate and up-to-date information.
In the article Josh Weiner explains, "providers are faced with two problems—helping patients stay safe and keep their families and friends safe with accurate information about COVID and addressing fear and misunderstanding so patients will get care when they need it." He goes on to suggest that, "The best way to combat both problems is with better engagement and communication."
After that he shares several tips for the best possible communication in this post-COVID world like using more text messaging and personalized, but automated communications. For more on his recommendations, read the full article on Health IT Outcomes.