A new article in Becker's ACS Review, written by Jim Higgins, looks at why ASCs will need to work harder to stand out as the market continues to expand. According to Jim, "To continue their growth, they’ll need to take a more holistic approach to managing patient relationships. In short, they’ll need to provide more — and personalized — communication with patients." Read the full article from Becker's ASC Review to learn more.
Read Best Practices for Patient Communication in a Digital Era in the Compendium of CE in Dentristy
In a new article in the Compendium of Continuing Education in Dentistry, Jim Higgins looks at the results of the State of PRM report from Solutionreach. The report sheds light on the benefits of patient relationship management (PRM) technology in several specialty areas, including dentistry. ...
Now on HIT Outcomes - Patient Communication: Remembering the Past While Looking to the Future
The latest article from Jim Higgins, founder and CEO of Solutionreach, on Health IT Outcomes focuses on how far patient communucation has come in the last 20 years. In the article, Higgins reminds readers that 20 years ago we were just beginning to use the internet on a slow dial-up connection and ...