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Heartland Dental Care Selects Solutionreach to Streamline Patient Engagement Efforts

Posted on Jan 05, 2011 by Solutionreach

LEHI, UTAH – January 5, 2011 – Heartland Dental Care, a leading national dental group, has chosen Solutionreach as its official patient engagement system. With over 280 dental offices nationwide, Heartland Dental Care will be implementing Solutionreach’s state-of-the-art patient engagement service to streamline their practice management communications.

The Enterprise Edition of Solutionreach is specifically designed to provide group practices, like Heartland Dental Care, assistance in message control within their group. Heartland will support control of content, appearance, and scheduling via the Enterprise dashboard. They’ll also receive aggregated feedback and reports regarding each individual practices efforts to retain, reactivate and acquire patients.

“Heartland offices are all about giving their patients choices,” said Patrick C. Bauer, President and Chief Operations Officer of Heartland Dental Care Inc. “Partnering with Solutionreach will allow us to communicate with patients how they want to be communicated with. By the end of March all of our offices will be able to offer interested patients the additional convenience of receiving text and or email communications regarding their appointments and in-office promotions.”

The longstanding commitment to patient’s needs and professional excellence, shared by both companies, creates a beneficial and synergistic relationship between Heartland Dental Care and Solutionreach.

“We’re thrilled to have one of the nation’s leading dental group practices select Solutionreach,” said Jim Higgins, Founder and Chief Executive Officer of Solutionreach. “After a lengthy evaluation process of all patient messaging services, Heartland saw that the Solutionreach enterprise solution was the best fit for their group.”

With this new partnership, Heartland will demonstrate how large group practices can enhance their patient engagement communications at the enterprise level.

“Always at the forefront of practice management innovation, Solutionreach now caters to group practices by providing enhanced control, execution, and personalization,” Higgins continues. “Having streamlined patient engagement services for over ten years, Solutionreach continues to focus on developing valuable tools to help practices and patients stay in touch.”


Solutionreach, the pioneer in text and email messaging to patients, is the clear leader in providing patient engagement and interaction solutions for healthcare providers. Utilizing the latest automated text/email messaging technologies and social media tools, Solutionreach equips practices with a “hightech” solution that does not sacrifice personalization needs when communicating with patients. Solutionreach messaging solutions include every type of personalized patient e-communication including appointment reminders, confirmations, recare/recall, new patient referrals, birthday wishes, holiday wishes, surveys, newsletters, customized promotions and more.