HISTalk, a well-regarded site for health IT news and opinions, recently interviewed Solutionreach CEO Jim Higgins. In the interview they discussed how Jim started Solutionreach and his vision for the future of patient relationship management. Jim shared his personal story and his predictions, saying, "When I think about healthcare and the experience that we have, both on the provider side and the patient side, I’m pretty sure I know how the movie ends. I think I can see in the future and I think everybody can envision it in 25 years or 50 years. We’re going to have accessibility and it’s going to be almost immediate. We can all picture how much better it will be, but you have to do something now to get there." Read the full interview.
Read The Role of Technology in Patient Satisfaction on EMR & EHR
Jim Higgins, CEO and Founder of Solutionreach, looks at the role technology plays in improving patient satisfaction in his latest article for EMR & EHR. "One of the most effective (and easiest) ways to improve the patient experience is through the use of technology," writes Jim. "According to ...
Read 5 Strategies for Self-Scheduling Success on Health IT Outcomes
In his latest article on Health IT Outcomes, Jim Higgins, founder and CEO of Solutionreach, looks at the growing demand for services like online scheduling. According to Jim, "When it comes to choosing a healthcare provider, patients are looking for the extras. They expect that providers will be ...