HISTalk, a well-regarded site for health IT news and opinions, recently interviewed Solutionreach CEO Jim Higgins. In the interview they discussed how Jim started Solutionreach and his vision for the future of patient relationship management. Jim shared his personal story and his predictions, saying, "When I think about healthcare and the experience that we have, both on the provider side and the patient side, I’m pretty sure I know how the movie ends. I think I can see in the future and I think everybody can envision it in 25 years or 50 years. We’re going to have accessibility and it’s going to be almost immediate. We can all picture how much better it will be, but you have to do something now to get there." Read the full interview.
Read Best Practices for Patient Communication in a Digital Era in the Compendium of CE in Dentristy
In a new article in the Compendium of Continuing Education in Dentistry, Jim Higgins looks at the results of the State of PRM report from Solutionreach. The report sheds light on the benefits of patient relationship management (PRM) technology in several specialty areas, including dentistry. ...
Now on HIT Outcomes - Patient Communication: Remembering the Past While Looking to the Future
The latest article from Jim Higgins, founder and CEO of Solutionreach, on Health IT Outcomes focuses on how far patient communucation has come in the last 20 years. In the article, Higgins reminds readers that 20 years ago we were just beginning to use the internet on a slow dial-up connection and ...