In his latest guest post on EMR & EHR, Jim Higgins talks about the role practice processes play in patient loyalty. He highlights the recent Patient Provider Relationship Study, and data that shows that liking your provider simply isn't enough anymore. Patients have changing expectations, and they want a better experience. Read all the details in the full article.
Read 4 Easy Ways PRM Can Increase Efficiency on Health IT Outcomes Now
In his latest guest post for Health IT Outcomes, Solutionreach CEO Jim Higgins talks about the many ways that patient relationship management software can increase office efficiency. Those ways include remonders, recalls, wait lists, and other types of communication. To find out how PRM can ...
How Text Patients and Stay Compliant Now on EMR & EHR
Jim Higgins, Founder and CEO of Solutionreach, talks about using text with patients and staying compliant in his latest guest post on EMR & EHR. According to Jim, "73 percent of Americans say it is difficult to reach them by phone. More and more, phone calls are seen as invasive, outdated, or ...