In his latest guest post on EMR & EHR, Jim Higgins talks about the role practice processes play in patient loyalty. He highlights the recent Patient Provider Relationship Study, and data that shows that liking your provider simply isn't enough anymore. Patients have changing expectations, and they want a better experience. Read all the details in the full article.
Read 4 Ways to Strengthen Your Practice’s Connection to Boomers on Medical Economics
In his latest contribution on Medical Economics, Solutionreach COO Josh Weiner looks at how practice's can do a better job at retaining baby boomer patients. According to the article, "When patients were asked if they were considering leaving their provider in the next two years, about one in three ...
Jim Higgins Addresses Patient Retention on Health IT Outcomes
"The shift to value-based healthcare means practices are feeling the pressure to improve their patient engagement and retention," said Jim Higgins in his latest article on Health IT Outcomes. Higgins discusses some of the challenges practices face in retaining patients today and how technology can ...