In an article in Managed Healthcare Executive, Jim Higgins looks at how payers and providers can help enhance member relationships. Jim highlights three key areas around improving communication and the use of digital tools like online scheduling. He also suggests that payers and providers need to think about what patients are doing and meet them where they are with the use of real-time, two-way text messaging. Read more in the full article.
Patterson Dental Strengthens Software Portfolio through Distribution Agreement with Solutionreach
Patterson Dental, a business unit of Patterson Companies (Nasdaq: PDCO), today announced a new agreement with Solutionreach, Inc. to distribute and support the company’s portfolio of software products for use in dental practices, effective June 1. Solutionreach’s cloud-based patient relationship ...
Read about the Importance of a Patient Experience Officer on Physicians Practice
In a new article on Physicians Practice, Solutionreach COO, Josh Weiner talks about the importance of having a patient experience officer in your practice. As patient expectations change, practices are faced with a challenge to improve experience and service or risk losing patients to other ...