In an article in Managed Healthcare Executive, Jim Higgins looks at how payers and providers can help enhance member relationships. Jim highlights three key areas around improving communication and the use of digital tools like online scheduling. He also suggests that payers and providers need to think about what patients are doing and meet them where they are with the use of real-time, two-way text messaging. Read more in the full article.
Jim Higgins Talks about Intelligent Patient Communication with Get Social Health
Get Social Health's Janet Kennedy interviewed Jim Higgins, the CEO of Solutionreach, about patient communication in her latest podcast. They discussed the need physician practices have for intelligent patient communications and how technology can help. Listen to the full podcast now.
Solutionreach Collaborates with Patient Advocate Voices to Share the Patient Perspective
A new partnership between Solutionreach and three well-known patient advocates will bring the “voice of the patient” straight to providers, with communication insights that will help improve patient relationship management. Collaborating with three influential voices—Dave deBronkart (@ePatient ...