In an article in Managed Healthcare Executive, Jim Higgins looks at how payers and providers can help enhance member relationships. Jim highlights three key areas around improving communication and the use of digital tools like online scheduling. He also suggests that payers and providers need to think about what patients are doing and meet them where they are with the use of real-time, two-way text messaging. Read more in the full article.
Focus More on Relationships and Less on Management says Jim Higgins in HIT Consultant Article
In a new article in HIT Consultant, Jim Higgins encourages practices to think about how they can leverage technology and professional and consulting services from vendors to be more successful. In the article, Higgins looks at how onboarding, training, and ongoing support impact success with ...
Solutionreach Launches SR Spotlight to Improve Practice Efficiency and Patient Experience
New Product Instantly Identifies Inbound Callers and Their Details from Practice Management System Solutionreach, the leader in patient relationship management (PRM) solutions, announced today the availability of SR Spotlight to help practices be more efficient, increase revenue, and provide a ...