In Managed Healthcare Executive: Three Ways Payers Can Enhance Member Relationships

Posted on Oct 25, 2017 by Solutionreach
In an article in Managed Healthcare Executive, Jim Higgins looks at how payers and providers can help enhance member relationships. Jim highlights three key areas around improving communication and the use of digital tools like online scheduling. He also suggests that payers and providers need to think about what patients are doing and meet them where they are with the use of real-time, two-way text messaging. Read more in the full article.