In an article in Managed Healthcare Executive, Jim Higgins looks at how payers and providers can help enhance member relationships. Jim highlights three key areas around improving communication and the use of digital tools like online scheduling. He also suggests that payers and providers need to think about what patients are doing and meet them where they are with the use of real-time, two-way text messaging. Read more in the full article.
Read 12 Important Steps to Remember When Closing Deals with Software Vendors on Forbes
A new article on Forbes looks at expert tips on the things to look for selecting and buying new software from vendors. Solutionreach CEO and founder Jim Higgins shares his insights as one of the 12 tips. Learn from these experts what to look for in customer reviews and references, training and ...
State of PRM Report from Solutionreach Reveals Four Key Trends
Survey shows use of patient relationship management technology improves patient experience and health outcomes Solutionreach today released a report that looks at adoption of PRM technology, how healthcare organizations are using it and what impact it is having on both operations and patient ...