In an article in Managed Healthcare Executive, Jim Higgins looks at how payers and providers can help enhance member relationships. Jim highlights three key areas around improving communication and the use of digital tools like online scheduling. He also suggests that payers and providers need to think about what patients are doing and meet them where they are with the use of real-time, two-way text messaging. Read more in the full article.
Read Using AI to Streamline Admin Tasks on Dental Economics
"A majority of dental practices should at least be thinking about how artificial intelligence (AI) might affect their businesses during the next couple of years." This is the intro to a new article on Dental Econiomics from Solutionreach chief product officer, Nagi Prabhu. And, it's true. All ...
Read Best Practices for Patient Communication in a Digital Era in the Compendium of CE in Dentristy
In a new article in the Compendium of Continuing Education in Dentistry, Jim Higgins looks at the results of the State of PRM report from Solutionreach. The report sheds light on the benefits of patient relationship management (PRM) technology in several specialty areas, including dentistry. ...