In an article in Managed Healthcare Executive, Jim Higgins looks at how payers and providers can help enhance member relationships. Jim highlights three key areas around improving communication and the use of digital tools like online scheduling. He also suggests that payers and providers need to think about what patients are doing and meet them where they are with the use of real-time, two-way text messaging. Read more in the full article.
Now on DentistryIQ, How to Communicate Safely and Effectively During COVID-19
In a recent article posted on Dentistry IQ, Solutionreach president and CEO, Josh Weiner talks about how practices can keep the lines of communication open during COVID-19. He shares the latest data on patient preferences for communication and walks you through how to do just that. "As practices ...
Read Using AI to Streamline Admin Tasks on Dental Economics
"A majority of dental practices should at least be thinking about how artificial intelligence (AI) might affect their businesses during the next couple of years." This is the intro to a new article on Dental Econiomics from Solutionreach chief product officer, Nagi Prabhu. And, it's true. All ...