In his latest guest blog post on EMR & EHR, Jim Higgins, Founder & CEO at Solutionreach, looks at factors impacting patient dissatisfaction. He uses data from the recent Patient-Provider Relationship Study to highlight patients' frustration with practice logistics like communication and scheduling. Then, he offers some concrete suggestions on how practices can bridge that gap between what they currently provide and what patients want to improve patient experience. Read the full article here.
Jim Higgins Talks Texting Patients in Physician Practice
Jim Higgins discusses the huge opportunity practices have with using text to meet patient communication preferences. The Physicians Practice article also gives some pointers that practices should be looking for in a texting solution. Read the full article here.
New In Health IT Outcomes: Modernizing Patient Education and Communication
In "Patient Communication vs. Patient Education: How to Fill in the Gaps," Jim Higgins provides insight on why providers have to modernize their patient education and communication approaches. Click here to access the full article.