In his latest guest blog post on EMR & EHR, Jim Higgins, Founder & CEO at Solutionreach, looks at factors impacting patient dissatisfaction. He uses data from the recent Patient-Provider Relationship Study to highlight patients' frustration with practice logistics like communication and scheduling. Then, he offers some concrete suggestions on how practices can bridge that gap between what they currently provide and what patients want to improve patient experience. Read the full article here.
Now on HIT Outcomes - Addressing the Keys to Your Online Reputation
In his latest article on Health IT Outcomes, Jim Higgins, founder and CEO at Solutionreach, looks at some often missed aspects of online reputation. First, Higgins reminds readers why a provier's online reputation is so critical today. Data show that most patients now use online reviews to evaluate ...
Read Combining Pop Health with Patient Outreach on Healthcare Innovation
According to a new article on Healthcare Innovation, leveraging patient relationship management technology has proved successful in getting patients the appropriate care at Community Medical Center (CMC), a 25-bed hospital in Nebraska. The article states that one of the top priorities for IT ...