In his latest guest blog post on EMR & EHR, Jim Higgins, Founder & CEO at Solutionreach, looks at factors impacting patient dissatisfaction. He uses data from the recent Patient-Provider Relationship Study to highlight patients' frustration with practice logistics like communication and scheduling. Then, he offers some concrete suggestions on how practices can bridge that gap between what they currently provide and what patients want to improve patient experience. Read the full article here.
Solutionreach Wins Prestigious Ragan Healthcare PR and Marketing Award
Winner of the 2020 “Best Healthcare Blog” category, Solutionreach celebrates its first Ragan Award. Solutionreach, the leader in patient relationship management (PRM) solutions, was recently named a winner of Ragan’s Health Care PR and Marketing Awards. Solutionreach was chosen as the best ...
Read Best Practices for Patient Communication in a Digital Era in the Compendium of CE in Dentristy
In a new article in the Compendium of Continuing Education in Dentistry, Jim Higgins looks at the results of the State of PRM report from Solutionreach. The report sheds light on the benefits of patient relationship management (PRM) technology in several specialty areas, including dentistry. ...