Solutionreach COO Josh Weiner has a new article in Becker's Hospital Review, It's Time to Bring Patient Experience Into the 21st Century. Josh looks at how companies like Amazon want to disrupt healthcare but have a long way to go while solutions like real-time texting are already disrupting patient experience. He says, "Text messaging is poised to take center stage in 2018 as a major player in improving the patient experience, collaboration, and communication between patients and providers. There is an evolution happening that is moving communication from more complex messaging that requires logins, to more traditional text messaging that looks and feels like what patients use in their everyday lives." Find out more about how patient experience is changing in 2018 in the full article.
Read Better Patient Relationship Management, Fewer No-Shows on Physicians Practice
In a new article in Physicians Practice, Jim Higgins, CEO and founder of Solutionreach, looks at new data about the impact of reminders on no-shows. He also discusses best practices to make those reminders as effective as possible. "No-shows can result in a lower quality of care and worse health ...
Now on EyeWorld: Effective Reminders and Other Tactics Reduce No-Shows
A new article in EyeWorld looks at the latest data on how to make patient appointment reminders more effective with insights from providers and Josh Weiner of Solutionreach. "The research by Solutionreach, a patient relationship management company, found that three messages—one sent more than a ...