Solutionreach COO Josh Weiner has a new article in Becker's Hospital Review, It's Time to Bring Patient Experience Into the 21st Century. Josh looks at how companies like Amazon want to disrupt healthcare but have a long way to go while solutions like real-time texting are already disrupting patient experience. He says, "Text messaging is poised to take center stage in 2018 as a major player in improving the patient experience, collaboration, and communication between patients and providers. There is an evolution happening that is moving communication from more complex messaging that requires logins, to more traditional text messaging that looks and feels like what patients use in their everyday lives." Find out more about how patient experience is changing in 2018 in the full article.
Read Using PRM to Improve Preventive and Chronic Care in HIT Consultant
Jim Higgins, founder and CEO of Solutionreach, shares information about how to effectively use patient relationship management (PRM) tools to improve preventive and chronic care management for patients in a new article in HIT Consultant. "The challenge providers face is that visits are short, often ...
Now on Health IT Outcomes: The Anatomy of Quality Patient Communication
In a new article on Health IT Outcomes, Jim Higgins, founder and CEO of Solutionreach, looks at why quality patient communication is so important and how to create it. "Healthcare experts readily acknowledge that communication is one of the biggest challenges in the industry today," says Higgins. ...