Solutionreach COO Josh Weiner has a new article in Becker's Hospital Review, It's Time to Bring Patient Experience Into the 21st Century. Josh looks at how companies like Amazon want to disrupt healthcare but have a long way to go while solutions like real-time texting are already disrupting patient experience. He says, "Text messaging is poised to take center stage in 2018 as a major player in improving the patient experience, collaboration, and communication between patients and providers. There is an evolution happening that is moving communication from more complex messaging that requires logins, to more traditional text messaging that looks and feels like what patients use in their everyday lives." Find out more about how patient experience is changing in 2018 in the full article.
Read Growing the Number of Online Reviews on EyeWorld
In a new article on EyeWorld, Josh Weiner, CEO of Solutionreach, and other experts share insights about the importance of online reviews for providers today. Weiner acknowledges that one of hte big challenges continues to be that, "doctors and office staff worry that encouraging reviews could open ...
New on IDH, AI: The Unexpected Trust-Building Tool in Healthcare
In a new article on Inside Digital Health, Solutionreach CEO, Josh Weiner, looks at the ways that AI may change patient communication and enagement. "Healthcare is changing at a more rapid pace than ever before," Weiner says. "From ongoing growth in small practice acquisition and “minute clinics” ...