Solutionreach COO Josh Weiner has a new article in Becker's Hospital Review, It's Time to Bring Patient Experience Into the 21st Century. Josh looks at how companies like Amazon want to disrupt healthcare but have a long way to go while solutions like real-time texting are already disrupting patient experience. He says, "Text messaging is poised to take center stage in 2018 as a major player in improving the patient experience, collaboration, and communication between patients and providers. There is an evolution happening that is moving communication from more complex messaging that requires logins, to more traditional text messaging that looks and feels like what patients use in their everyday lives." Find out more about how patient experience is changing in 2018 in the full article.
How Text Patients and Stay Compliant Now on EMR & EHR
Jim Higgins, Founder and CEO of Solutionreach, talks about using text with patients and staying compliant in his latest guest post on EMR & EHR. According to Jim, "73 percent of Americans say it is difficult to reach them by phone. More and more, phone calls are seen as invasive, outdated, or ...
On Health IT Outcomes: Improving Patient Communication While Keeping It Secure
Building relationships with patients that extend beyond the exam room is becoming a critical piece of retention today. In his latest article on Health IT Outcomes, Jim Higgins, Founder and CEO of Solutionreach, looks at how practices can improve ongoing communication with patients while also being ...