Solutionreach COO Josh Weiner has a new article in Becker's Hospital Review, It's Time to Bring Patient Experience Into the 21st Century. Josh looks at how companies like Amazon want to disrupt healthcare but have a long way to go while solutions like real-time texting are already disrupting patient experience. He says, "Text messaging is poised to take center stage in 2018 as a major player in improving the patient experience, collaboration, and communication between patients and providers. There is an evolution happening that is moving communication from more complex messaging that requires logins, to more traditional text messaging that looks and feels like what patients use in their everyday lives." Find out more about how patient experience is changing in 2018 in the full article.
Solutionreach Selected to Join GE Healthcare Centricity™ Partner Program
Solutionreach has announced that it is now a certified partner in GE Healthcare’s Centricity Partner Program. Solutionreach is integrated with Centricity Practice Solution (CPS), a practice management system for ambulatory care. The partnership between Solutionreach and GE Healthcare will support ...
Now on EMR & EHR from Jim Higgins: The Increasing Role of Patient Surveys
In his latest post on EMR & EHR, Jim Higgins looks at the growing role that patient surveys are playing in profitability and patient care. As Jim notes in the article, "Patient satisfaction surveys are not only important when required for reimbursement, but also for practices focused on improving ...