Solutionreach COO Josh Weiner has a new article in Becker's Hospital Review, It's Time to Bring Patient Experience Into the 21st Century. Josh looks at how companies like Amazon want to disrupt healthcare but have a long way to go while solutions like real-time texting are already disrupting patient experience. He says, "Text messaging is poised to take center stage in 2018 as a major player in improving the patient experience, collaboration, and communication between patients and providers. There is an evolution happening that is moving communication from more complex messaging that requires logins, to more traditional text messaging that looks and feels like what patients use in their everyday lives." Find out more about how patient experience is changing in 2018 in the full article.
Read New Data Shows Timing of Patient Reminders Matters on Healthcare IT Today
In a guest post on Healthcare IT Today, Jim Higgins, founder and CEO of Solutionreach, unveils new data on the optimal timing for patient reminders. Reminders work. There is no doubt about that. But there has always been a question about how many, how often and when they should be sent for the ...
New on HIT Outcomes: Tackling Patient Communication in 2019 and Beyond
Jim Higgins latest article in Health IT Outcomes looks at where we are today, and heading into 2019, with patient communication technology and techniques and what we can expect to see in the future. According to the article, "A recent survey performed by Deloitte found that one of the best ways to ...