Peter J. Cass, OD, the owner of Beaumont Family Eye Care in Beaumont, Texas, used postcards sent via postal mail for years to recall patients. But six years ago, he decided to take his practice’s recall to the next level by using an automated system from Solutionreach. In the Review of Optometric Business he talks about the process of changes and what the many benefits have been. Read all about it in the full article.
Solutionreach Partners with Patient Prism to Help Ensure No New Patient Opportunity Is Missed
Award-winning call tracking and coaching program now on Solutionreach Marketplace Solutionreach, the leader in patient relationship management (PRM) solutions, has announced that Patient Prism, an award-winning call tracking and call coaching program, has joined the Solutionreach Marketplace. ...
Read Ghosting in Healthcare in Health IT Outcomes
In his latest article in Health IT Outcomes, Solutionreach founder and CEO, Jim Higgins, talks about a growing trend: ghosting in healthcare. "If you’re a healthcare professional, there’s a 99.9 percent chance you or your organization has been ghosted by a patient," says Higgins. "You think things ...