Peter J. Cass, OD, the owner of Beaumont Family Eye Care in Beaumont, Texas, used postcards sent via postal mail for years to recall patients. But six years ago, he decided to take his practice’s recall to the next level by using an automated system from Solutionreach. In the Review of Optometric Business he talks about the process of changes and what the many benefits have been. Read all about it in the full article.
Jim Higgins Talks Texting Patients in Physician Practice
Jim Higgins discusses the huge opportunity practices have with using text to meet patient communication preferences. The Physicians Practice article also gives some pointers that practices should be looking for in a texting solution. Read the full article here.
New In Health IT Outcomes: Modernizing Patient Education and Communication
In "Patient Communication vs. Patient Education: How to Fill in the Gaps," Jim Higgins provides insight on why providers have to modernize their patient education and communication approaches. Click here to access the full article.