Peter J. Cass, OD, the owner of Beaumont Family Eye Care in Beaumont, Texas, used postcards sent via postal mail for years to recall patients. But six years ago, he decided to take his practice’s recall to the next level by using an automated system from Solutionreach. In the Review of Optometric Business he talks about the process of changes and what the many benefits have been. Read all about it in the full article.
Read PRM Cuts Practice No-Show Rate in Half on HealthcareITNews
A new article in HealthcareITNews profiles Salt Lake Retina, an ophthalmology practice that is seeing benefits from using patient relationship management (PRM) technology. It looks at why they chose to implement PRM and what benefits they have seen. “Since adopting, it has by far been one of the ...
Read How the 3-3-3 Approach Revolutionizes Confirmations on HIT Outcomes
Every time a patient misses an appointment it has an impact on them, other patients, and the practice. Stemming the tide of no-shows is crtitical to being successful. In his latest contribution to Health IT Outcomes, Jim Higgins, founder and CEO of Solutionreach, looks at new research on how to ...