Peter J. Cass, OD, the owner of Beaumont Family Eye Care in Beaumont, Texas, used postcards sent via postal mail for years to recall patients. But six years ago, he decided to take his practice’s recall to the next level by using an automated system from Solutionreach. In the Review of Optometric Business he talks about the process of changes and what the many benefits have been. Read all about it in the full article.
Using patient relationship management to boost patient satisfaction — and nurture everlasting relationships
In this recent article from HIT Leaders & News, Solutionreach CEO, Jim Higgins, looks at how patient's use of consumer technology like Amazon Prime is impacting their expectations in healthcare. He notes that in an ideal world, patients want to make appointments quickly, ask for advice by texting ...
35 Percent of Baby Boomers Have Switched Doctors in the Past Two Years
LEHI, Utah – June 20, 2017 – Twenty percent of boomer patients are somewhat likely to change physicians in the next few years, following findings that 35 percent have already switched in the last two years, according to results of a Solutionreach survey released today. When paired with Morgan ...