Market leading patient engagement service, Solutionreach, is boosting revenue and streamlining practice management in dermatology offices with its newest tool, SRVoice. SR Voice provides automated appointment reminders via phone, where patients can easily confirm, cancel, or reschedule. Using SRVoice eliminates time wasted on manual phone confirmations and saves practices thousands of dollars on missed appointments.
Patient “no-shows” can contribute to a significant decline in dermatology office revenues. Traditionally office staff manually calls to confirm next-day appointments in an effort to reduce losses from missed appointments. However, the time spent calling is a waste of money as well. Solutionreach developed SRVoice as an answer to both problems by automatically receiving confirmation of next-day appointments for dermatology offices.
SRVoice also aids practices in updating their patient records with email addresses and cell phone number collection. During a voice reminder patients are given the option to leave their email and/or cell phone contact information. This is not only convientient for patients but also helps those practices who want to move to an automated system, but feel there patient records may be to incomplete of contact information.
“SRVoice is an incredible asset to any practice,” said Jim Higgins, Founder and CEO of Solutionreach. “By easily implementing this service, practices are going the extra mile to not only streamline their office, but also to improve patient satisfaction. SRVoice is just one more way we help dermatology practices remain efficient and relevant as technology evolves.”
Patients receive a friendly automated message where they can conveniently confirm their appointment in a matter of seconds. While Solutionreach already offers automated patient email and text-message reminders, SRVoice is a great option for patients who prefer to be reached by a phone call.
Always ahead of the patient engagement curve, Solutionreach is dedicated to helping practices acquire, retain and reactivate patients. SRVoice is an easy and modern way for dermatology offices l to increase bottom lines and improve office management.
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Solutionreach, the pioneer in text and email messaging to patients, is the clear leader in providing patient engagement and communication solutions for businesses. Utilizing the latest text, email, voice, video, web, and social media tools, Solutionreach equips businesses, healthcare providers, and public institutions, with a “high-tech” solution that does not sacrifice the “high-touch” personalization when communicating with customers. Solutionreach provides every type of personalized communication including appointment reminders, confirmations, reactivation, referrals, birthday wishes, holiday wishes, surveys, newsletters, customized promotions and more.
Solutionreach has been the recipient of numerous awards and accolades including: (2009-2011) Inc 500/5000 fastest growing private companies; (2009-2010) Ernst & Young’s Entrepreneur of the Year Finalist; Winner 2010 Utah Innovation awards; Utah Valley Fast 50, Utah Business Fast 50.