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New Mobile App Uses Secure Technology to Connect Patients with their Doctors

Posted on Aug 06, 2014 by Solutionreach

August 6, 2014 (PRNEWSWIRE)
Lehi, Utah: Solutionreach, the leading developer of patient relationship management technology, today announced the launch of a patient-facing mobile application that will help healthcare professionals stay connected with their patients outside of the practice environment.

PatientReach Mobile from Solutionreach

The app, PatientReach Mobile, introduces the ease and convenience of mobile technology to the doctor-patient relationship. The application’s features streamline time consuming patient outreach, without sacrificing the security necessary for patient communication.

“Both patients and doctors want simplicity when it comes to managing the many interactions involved in caring for the family,” says Jim Higgins, Founder and CEO of Solutionreach. “We are excited to facilitate that by offering the first patient-facing mobile app, delivered through the providers.”

HIPAA secure SMS messaging can be exchanged between provider and patient, complete with file or image sharing and push notifications. Patients can also manage their schedules, confirm and set reminders for upcoming visits, or request new appointments with their provider.

The application is a game-changer when it comes to closing the care gap between patients and their doctors.

“I believe we are providing a key missing piece of the puzzle in regard to patient adherence and true patient engagement,” says Mr. Higgins.

The abilities to automate outstanding balance notifications and collect mobile payments add a significant financial benefit for healthcare providers that implement the application.

Thomas Skinner, VP of Client Success for Solutionreach, notes that a large number of patients leave the office without making a payment. “Studies indicate that a shocking number of outstanding balances are never collected,” Skinner says. “Our payment reminders engine has the potential to become a very tangible, direct ROI-generating feature for our customers in terms of both additional receipts and reduced cost associated with billing/collection efforts.”

PatientReach Mobile integrates seamlessly with the other high-tech patient communication and relationship management tools that are included with the cloud-based Solutionreach platform.

Though any patient can access the free download in the iTunes App Store, only healthcare providers that use Solutionreach will be able to connect with their patients through the application.

For more information on PatientReach Mobile, visit solutionreach.com/patientreach/mobile or find it on the iTunes App Store.

About Solutionreach, Inc.
Solutionreach is a cloud-based platform that helps healthcare providers cultivate and manage relationships with their patients. The platform’s tools allow them to engage each patient with targeted communication, delivering information that keeps them healthy, improves outcomes, and increases satisfaction. In addition to providing solutions for patient relationship management, the platform’s patient engagement tools streamline office tasks to eliminate inaccuracies and decrease costs. Custom communications from Solutionreach include automated appointment reminders, e-Newsletters, surveys, personalized notifications, and automated recall messaging that is sent when patients are due for follow up or preventative visits.  Solutionreach has continually developed new industry-leading technologies as they’ve steadily grown from the pioneer in digital patient messaging to a revolutionary platform for total patient engagement. For more information, www.solutionreach.com.


Solutionreach, Inc.
Amy LaVange, +866.605.6867
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