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New on Health IT Outcomes, “Changed for the Better: A Shared Digital Communication Solution”

Posted on Feb 09, 2021 by Mike Rigert
Mike Rigert

In a new article on Health IT Outcomes, Solutionreach CEO Josh Weiner discusses how changes before and during the pandemic have shifted the way patients want to communicate with their healthcare providers.

In the article, Josh says “Adapting to greater digital interaction in healthcare has actually been more measured and less jarring than we thought. That’s because patients were well-prepared and conditioned from years of extensive digital transformation in the consumer sector. Today, hearing your smartphone ding that you’ve gotten a text appointment reminder or connecting with your doctor for a telehealth visit feels ‘normal’ and more preferred to previous methods.”

To learn more about how consumerism and COVID have transformed modern patient communication, read the full article on Health IT Outcomes.

Mike Rigert

Mike Rigert

Mike Rigert is a writer and content marketing specialist with more than a decade of expertise in the B2B SaaS healthcare sector. He enjoys finding fresh and creative ways to tell the story about Solutionreach's innovative and life-changing patient relationship management platform. In his spare time, Mike enjoys diving into books, geeking out with scifi, expanding his knowledge of military history, and spending time with his wife and three kids.