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New on HealthLeaders, “Every Appointment Workflow Should Begin With a Text”

Posted on Oct 30, 2020 by Mike Rigert
Mike Rigert

In part two of a three-part Q&A series on HealthLeaders, Josh Weiner, CEO of  Solutionreach, looks at how texting has not only eclipsed all other communication forms as the preferred mode of personal interaction, it’s also how today’s patients want to interact with their healthcare providers.

In the article, Josh says, “Texting is ideal for engaging patients in their care because of its widespread acceptance and the immediacy it brings to patient-provider workflows. Industry research indicates that 95% of texts are opened and responded to within three minutes, making it perfectly suited for appointment scheduling workflows where providers must react quickly to changing patient circumstances.”

To learn more about how a text-first approach can help providers interact more effectively and efficiently with patients, read the article in its entirety at HealthLeaders.

Mike Rigert

Mike Rigert

Mike Rigert is a writer and content marketing specialist with more than a decade of expertise in the B2B SaaS healthcare sector. He enjoys finding fresh and creative ways to tell the story about Solutionreach's innovative and life-changing patient relationship management platform. In his spare time, Mike enjoys diving into books, geeking out with scifi, expanding his knowledge of military history, and spending time with his wife and three kids.