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New on Integrated Healthcare Executive, "Vaccine Pause Underscored the Need for More Responsive Patient Communication”

Posted on Aug 06, 2021 by Mike Rigert
Mike Rigert

In a new article on Integrated Healthcare Executive, Solutionreach CEO Josh Weiner discusses the critical nature of healthcare organizations not only being able reach out quickly and directly to patients when urgencies like the Johnson & Johnson vaccine pause arise but also for interaction across the patient journey.

“Understandably, the vaccine’s holding pattern quickly morphed overnight into a communication and logistics nightmare both for the public and vaccine providers,” says Weiner in the article. “Millions who had already had J&J shots worried what it might mean for their health while patients scheduled to receive the J&J dose were left hanging and waiting for answers. Vaccine providers were left in the lurch as they scrambled to alert patients about the pause, cancel appointments, and tried to reschedule other vaccines. Patients wanted answers fast.”

To learn how more about how a text-first approach to digital communications can best serve providers for more effective patient engagement, read the full article on Integrated Health Executive.

Mike Rigert

Mike Rigert

Mike Rigert is a writer and content marketing specialist with more than a decade of expertise in the B2B SaaS healthcare sector. He enjoys finding fresh and creative ways to tell the story about Solutionreach's innovative and life-changing patient relationship management platform. In his spare time, Mike enjoys diving into books, geeking out with scifi, expanding his knowledge of military history, and spending time with his wife and three kids.