Solutionreach CEO Jim Higgins's new post on Forbes looks at why it is important for a CEO to get and stay involved in the product planning process. He discusses the importance of having balance as a CEO and not focusin entirely on metrics. "It’s certainly essential to be metrics-driven in running a business, but running one on spreadsheets alone is a formula for failure," he says. He goes on to say, "One way to achieve the right balance is by engaging in the product roadmap early and often." Doing so can help with inspiration both as CEO and by the CEO, influence of the CEO across the company, and in staying focused on the company's vision. Read the full article for Jim's insights on why a CEo needs to throw spaghetti at the walls.
Now on EyeWorld: Effective Reminders and Other Tactics Reduce No-Shows
A new article in EyeWorld looks at the latest data on how to make patient appointment reminders more effective with insights from providers and Josh Weiner of Solutionreach. "The research by Solutionreach, a patient relationship management company, found that three messages—one sent more than a ...
Mom Can I Text My Doctor Now on HIT Outcomes
In a new article on Health IT Outcomes, Jim Higgins, founder and CEO of Solutionreach, talks about how practices can appeal to younger caregivers who may have different preferences than those they care for. "So, what do caretakers want when it comes to support in their important role?," asks ...