In his latest article on Health IT Outcomes, Jim Higgins, founder and CEO at Solutionreach, looks at some often missed aspects of online reputation.
First, Higgins reminds readers why a provier's online reputation is so critical today. Data show that most patients now use online reviews to evaluate and choose providers. And they expect regular new reviews and responses from providers.
Higgins goes on to provide some tips on managing your online reputation and creating an experience patients will rave about. Perhaps most importantly, he discusses how to ask for those critical reviews. Find out what those tips are in the full article on Health IT Outcomes.