In his latest contribution on Medical Economics, Josh Weiner, COO at Solutionreach, looks at the value of patient relationships. He also discusses the role technology can play in retaining patients and the potential return on investment that can have.
According to Weiner, "Practices that ignore the needs of today’s patients will quickly lose them. These losses are extremely costly, with research showing that losing a patient due to dissatisfaction results in the loss of over $200,000 in income over the lifetime of a practice. Multiply that by the “one in three” patients who expect to switch practices and you can quickly see just how much those patient relationships are actually worth."
Get Weiner's insights by reading the full article, "Can You Put a Price on Patient Relationships?" on Medical Economics.