Building relationships with patients that extend beyond the exam room is becoming a critical piece of retention today. In his latest article on Health IT Outcomes, Jim Higgins, Founder and CEO of Solutionreach, looks at how practices can improve ongoing communication with patients while also being compliant.
According to Jim, "Not only do providers want to avoid legal consequences, they also want to maintain trusting relationships with their patients. Implementing policies and using a few simple tools to make communication both convenient and compliant shows patients that a provider cares about their experience and their privacy."
To find out more about Jim's suggestions for achieving good communication and compliance, read the full article on Health IT Outcomes.