In his latest article in the series From the PRM PRo on HISTalk Practice, Jim Higgins looks at patient communication preferences. He kicks off the article with a clear statement of the problem facing practices, "Patients want convenience. They expect your practice to deliver the same kind of 'me-focused' healthcare experience they receive from other consumer-oriented businesses. If they don’t get it, they’re likely to switch to another provider."
See his suggestions on how to address this problem with the latest patient communication software in the full article from HISTalk Practice.
