In a new article on Physicians Practice, Solutionreach COO, Josh Weiner talks about the importance of having a patient experience officer in your practice.
As patient expectations change, practices are faced with a challenge to improve experience and service or risk losing patients to other practices. A patient experience officer can help create and monitor processes to improve patient satisfaction.
To find out more about this role and why your practice might need a patient experience officer, read the full article on Physicians Practice.
